Bill Reynolds says ...
this is not a comment to be posted...thanks. John, I have been working in this same industry (our trails have crossed) at virtually all levels over some 35 years and remain impressed at what has been created in Whole Foods. In the context of creating (and recreating) a high trust organization I believe I have something to offer. I would welcome the opportunity to communicate with you about the talents I can bring to the table. this is not so much about a job as it is about communication of beliefs and ideals. If this note gets to your attention and you would like me to actually introduce myself, please respond to my Email (wm.s.reynolds@gmail.com) and I will send you some info about myself and how I think I can be of benefit. Yours, Bill Reynolds
10/19/2010 1:40:46 PM CDT
david says ...
Fairness in all things. " It is essential that the ethic of fairness apply to all key organizational processes such as HIRING,promotion,compensation, discipline and termination" Sound familiar? This is one where you talk the talk but dont walk the walk.
10/28/2010 3:12:20 PM CDT
russ says ...
the American Empire is in decline and much needs to happen in the country to prevent the inevitable. Every empire in history has risen and fallen - and until we create a new and inspiring goverment that isnt corrupt, I am afraid we all face futuristic hardships
11/30/2010 4:28:09 PM CST
DeBethune says ...
Admit it. We all feel a touch of awe when someone has it: the CEO title. The power, the salary, and the chance to Be The Boss. It’s worthy of awe! But a CEO is responsible for the success or failure of the company - Operations, marketing, strategy, financing, creation of company culture, human resources, hiring, firing, compliance with safety regulations, sales, PR, etc.—it all falls on the CEO’s shoulders. Many don’t know what their job should be, and few of those can pull it off well though.
02/24/2011 6:20:10 AM CST
Skeptic in SoCal says ...
John, What you're saying here is great, but from what I've heard the Whole Foods environment is far from the idealistic dream-of-a-workplace you describe above. I have several friends who've worked at Whole Foods Markets over the years and believe me when I say, none of them ever mentioned feeling empowered, or inspired on the job. As an example, I have a friend who has been working for your company for 3+ years. She is now 8 months pregnant and despite the fact that she has been a loyal employee, your company refuses to allow her to sit and work even when she's in the back where customers can't see her. Forcing a pregnant woman to stand on her feet for 8 hours...This is asinine!!! And, it is but one of many injustices I've heard WF employees describe. The empowered, healthy, transparent and FAIR work environment you've so carefully crafted above starts with YOU taking care of your employees. I suggest you re-evaluate the reality the WF environment (ever seen that show Undercover Boss?!) Your goals are admirable, but unfortunately I think you have a looooong way to go before your company is truly practicing what you are preaching.
03/24/2012 4:15:30 PM CDT
Holly Loberg says ...
Dear Mr. Mackey, I have been reading extensively about Whole Foods recently, and I find your business philosophies and strategies fascinating. Why? Because in my opinion, there are so many blind followers out there wearing leaders' masks but you are different than the majority. You are are taking stands on issues that most CEO's are afraid to tackle, supporting the goodness our world and everyone within it deserves. This statement, in particular, really resonates with me: "We will need to evolve the cultures of our organization in ways that create processes, strategies, and structures that encourage higher levels of trust. These will necessarily include the important ideals of teams, empowerment, transparency, authentic communication, fairness, love and care." With a vision similar to yours, I am currently developing a community service project that I am very passionate about and have been working to see through to fruition in the southeast end of Columbus, Ohio. This project addresses a variety of local needs and related humanitarian efforts and would not only produce employment opportunities, but would support all aspects of health and wellness through a unique and specific faith-based small business mission. The second stage of this project includes developing a viable online presence that will simultaneously connect other communities in this same fashion. With healthy food and products as its backdrop, I envision this project to go hand in hand with some of the very core principles adhered to at Whole Foods. Curiously, would you be interested in speaking with me about a possible partnership in some way? I humbly and sincerely thank you for your time and consideration of this matter. Take care and God Bless!
06/17/2012 9:28:46 PM CDT
Holly Burgin says ...
Since this seems to be the only forum in which I can contact you, I am happy to identify this blog where you discuss trust, transparency and authentic communication, because apparently this is not your policy with regard to GMOs. Up until now I had reason to believe the WholeFoods mission and the policies that are espoused in this blog. But since WholeFoods has taken the luke warm, half step of supporting California Proposition 37 with "reservations" I now must question all of the above and the commitment to the following standard: "We seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture." You can't be half pregnant. Either you are all in or you are lying to your consumer base that relies on you for 100% transparency in labeling natural foods. Furthermore Whole Foods should be financially supporting the Proposition 37 campaign in a BIG way (regardless of your so called policy re political contributions) rather than hedging your company position and continuing to perpetuate untruths about the proposition and labeling GMSs. I am rethinking my willingness to shop at Whole Foods. With so many other alternatives now available, including local farmers markets, Trader Joe's (who have their own issues) organic produce offered at the major chain groceries and the internet, why should I pay the extra dollars to shop at Whole Foods when you are no better than the other corporations that put dividends ahead of the interests of their customer base.
10/04/2012 11:56:26 AM CDT
Jessy says ...
Dear John, Those are lovely ideas. I have been a customer at Whole Foods for more than 15 years in many states and now currently in Edgewater, NJ and I've been very disappointed with the customer service experience at the stores. Sometimes it's adequate. Too often it's egregious and complaining to the store leader is ineffective. There have been times when I've never wanted to do business with the stores again because of the rudeness of your team members. How about expressing that Love for your steadfast, loyal customers by improving your training so that they can buy groceries in a more pleasant environment. I am not asking for something impossible. Trader Joe does an excellent job at this. The customer service that's available at Trader Joe can be matched at Whole Foods. I love shopping at Whole Foods because of the quality of the food. I am proud that the CEO of whole Foods expresses such inspiring, harmonious ideas about business. Please help me to continue being a customer of Whole Foods. Please do better customer service training.
08/28/2015 10:26:27 AM CDT