Whole Story

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34 Comments

Comments

s. mayman says ...
US is a country of immigrants. We speak many languages; absolutely NO SPECIAL treatment should be given to Spanish language whatsoever. What makes us a nation is that we speak the same language... Hispanic community is very assertive. They deserve the same rights as everyone else, but NO SPECIAL treatment. So now we should expect your staff to speak all languages of US immigrants? :)
06/18/2013 12:11:10 AM CDT
Jonell Sanchez says ...
I wrote to you last week in disgust of what I read, immediately halted my shopping at Whole Foods but you have reacted and responded. Kudos to you for listening and responding. Though the policy is much more progressive than your previous policy, I encourage you to continue working on this for there are communities where Spanish is the majority language. In doing so and under the guise of 'safety and quality control' will you then expect all employees to speak Spanish first because its the language of choice in that particular community? I respect that a common language is necessary, but what you also need to understand is that the environment and working condition of Whole Foods should reflect the communities it resides in which at times may no longer be a predominant English speaking community. I strongly suggest that English be the 'common language' for sure, but no one that works for you or shops at your store should feel that their language of choice is not celebrated, welcomed or even worse--felt as if their jobs were on the line. Your employees as well as your shoppers consider Whole Foods a community and in doing so, should reflect all that walk through your doors. In all, you've done more than most corporations and I congratulate you for the actions taken thus far, but this is an on-going process and encourage you to integrate this behavior in an ongoing culture that diversity is good for society and EXCELLENT for business.
06/18/2013 12:54:47 PM CDT
Michael J Carroll says ...
I am impressed with your quick response to criticism. The clarification of your policy (which I consider fair and inclusive) was exactly what was needed. It is sad, though, to see how many posters here cannot comprehend what you wrote, even though it was in English. You said you didn't change your policy. That was clear to me from my reading of both versions of your policy. Based on both the praise and criticism you have received in response, it is obvious that most of the writers did not understand this. You said you re-wrote the policy so that it would be clear what your intentions were. Few seemed to get this point. You said that you consider the original policy reasonable and considerate and that is the reason you are sticking with it. Almost no one seemed to get this. So, bravo to you. But how pointless to even have a policy about using English when almost no English speaker present seems able to read their own language. And how sad a comment it makes about our society and its literacy.
06/19/2013 10:38:33 AM CDT
Phyllis says ...
Personally, I find it very rude when establishments allow employees to talk in their personal languages in front of customers. If the customer asked for a team member that speaks their language, fine, but generally speaking English only should be the operating rule. I am so very tired of all this Politically Correct stuff. Get with the program...English is the official language of the United States, at least it used to be! Our forefathers would be stunned to see what we've done to our once great country. Whole Foods, too bad you felt the need to cave in!
06/23/2013 10:41:15 AM CDT
Rose Landis says ...
Shame on Whole Foods for folding to a small group of people. It is VERY uncomfortable when you are in a store and two or more people are laughing and speaking a language the majority of customers do not understand. Why? Because they are obviously talking about something - maybe the customer - that they do not want the rest of us to hear. That is just rude. I hope that you will reconsider going back to your original policy. English IS the predominant language in this country. It is nice to have multi-lingual employees to help customers who do not speak English but that is where it should end.
06/24/2013 11:05:04 AM CDT
Martin Gonzalez says ...
Thanks for your prompt response. I look forward to the implementation of these changes on your policy. Wholefoods has overall a good image and this type of publicity is one that we don't expect to see on Spanish and English language news.
07/03/2013 3:34:07 PM CDT
eric j says ...
Excuse me not be rude or ignorant but do we not live in America and is not official language English. If you are living, working attending school anytime in public at work or school all communication should be in Americans official language much easier for those that speak spanish, french, german, chinese, japanese, russian, creole, madarin, and so on then for Americans born and bred who live work die attended school all their lives to learn another language it is if all the people that don't speak english want us to cater to them by making us learn speak 40 languages then they just learn one more. My parents grew up and thier parents that came over from over seas when I. Past they had to have a sponsor in American someone take them in until they could learn english and find work. Until that time they had attend english classes and be sponored meaning they live with sponsors ate and got all support from them. Until they were able to speak enough english to read and write and pass driving exam why today is that taboo why do companies have spend extra money to have translators and extra printing costs to print everything in from 3 to 10 diffrent languages instead of one universal language and american legal language the language on our money street signs in newspapers and one this country was founded upon.why doesn't the aclu fight for the white english speaking american born and bred in America.we are not minority and thr ones being discriminated against and having our rights freedoms and or culture stolen from under our noses
08/10/2013 12:14:02 PM CDT
Hm says ...
I have to say that as a foreigner, I find this whole thread rather bizarre. I have lived, worked and travelled extensively in Europe, the Middle East, Africa, and North and South America, and I've never cared what language the people who serve me speak amongst themselves, as long as they act politely toward me and do their job. What exactly was the incident that caused this fuss as was it really anything that terrible, or is this just making a mountain out of a molehill?
10/27/2013 9:50:19 AM CDT
Daniel Earl Waltz says ...
Whole People ,Whole Foods, Whole Planet, what a great store motto,it really shows. Having worked for a large company (in the past), seldom does a C.E.O. take time out to make sure that the "asile are clean'. It makes me that much more excited to hopefully gone ing to work with all of you. Tomarrow " stage two" interview.
07/23/2014 7:52:46 PM CDT

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