Jim McConnell, Store Supplies and Services Specialist
Whole Foods Market, Rocky Mountain Region
- What does your title mean?
I source packaging and items that stores use to conduct their back-of-house business. Think containers for prepared foods, wraps for meat and seafood, shopping bags, waste hauling and composting, store linens, cleaning supplies, etc. I work primarily for stores in the Rocky Mountain Region but also help procure some company-wide supplies.
- A Day in the Life
The stores are my customers, and I frequently connect with almost every department in each store. I might get questions from Customer Service, wanting to order some special bags for customers or from the Seafood Department that wants a new kind of wrap for their fresh fish. Basically each day, I'm doing the homework on this stuff for the stores—finding products that are cost-effective and sustainable—so that they can take care of our customers.
- What gets you up in the morning?
I know that I've always got something new waiting for me at work. I like seeing progress being made on the projects I work on and staying on top of industry trends so that I can introduce new ways to create packaging efficiencies and better environmental packaging options.
- The Very Best Part of My Job
I have a ton of ownership and autonomy at work. I feel much appreciated for what I do, and know that I am having a far-reaching environmental and financial impact on the company. I love knowing that I'm serving the stores, my region and Whole Foods Market overall.
- What do you like best about working at Whole Foods Market?
Whole Foods Market sells great food and has some really innovative, creative people. It's a magnet for great people! Everyone here really steps up to the plate when help is needed.
- What advice do you have for people considering joining the Whole Foods Market team?
Be yourself, work hard, and don't be afraid to be creative. Around here, we like to say "run it like you own it." Remember that the customer is number one. Engage with them and be sincere. And most of all, make your own luck! If you want something more or sooner or better—take the initiative and make it happen!!