On Saturday, May 17, 2008, John Mackey delivered the following remarks to the graduating class at Bentley College in Waltham, Massachusetts.
I want to begin by thanking Bentley College’s President, Gloria Larson, for inviting me to be with you today and for Professor Rajendra Sisodia for recommending me as a speaker to President Larson. It is a great honor to be with all of you on this special occasion. I want to congratulate all of the students who are graduating. You have all accomplished something that I never have accomplished in my own life—finishing college. In the early 1970’s I attended two universities in Texas, Trinity in San Antonio and the University of Texas in Austin. I dropped in and out of these two schools a half dozen times over a 6 year period, piling up about 120 hours in various electives. I only took classes I was interested in, primarily philosophy, religion, and the humanities. To be perfectly honest with you, I spent my late teens and very early twenties primarily trying to figure out the meaning of life, or at least the meaning of my own life. I never took any business classes in school and if someone had told me back then that I was going to become a business entrepreneur when I was 24 and start my own business I would have laughed them out of the room.
Unfortunately I wasn’t able to discover the meaning of my life in college and I dropped out for the final time in 1977. My parents, especially my mother were very disappointed in me, but I had dropped out so many times before that they still had hope that I would eventually return and finish and make something worthwhile of my life.
In 1987, just before my mother passed away, it was her dying wish that I get a college degree, because she was still deeply concerned that without that college degree I would probably not have much success in life. At that time Whole Foods was still a very small company with only 5 stores and I felt badly about not being able to reassure her. However, I was doing something that I felt great passion about and know that I made the right decision for myself.
It has taken me 37 years but, Mom & Dad—I finally have that college degree that you wanted me to get so badly! And because it always meant so much to you, with love and respect I dedicate this degree to you and only wish you both could have lived long enough to be with me here today. Thank you Bentley College for fulfilling my mother’s last wish for me.
Honor Your Parents
My first message to the Bentley students today then is to truly honor and appreciate your parents. No one will ever love you quite like your parents do, and although they have no doubt made plenty of mistakes in helping you to grow up, they’ve also done the very best job that they knew how to do. They’ve also made far more sacrifices on your behalf than you will ever really know. Please forgive them for their mistakes and imperfections and fully love them and honor them while you can, because the simple truth is that you won’t always have them with you as you move further along your life journey.
Follow Your Heart
Hopefully many of the parents here today are feeling pretty good about me right now because my next message is one that can be a little bit scary to some people. However, it is also the major pearl of wisdom that I have to share today. The fact of the matter is that life is really very short and death is absolutely certain for all of us. It really is true that none of us are getting out of here alive and we should never forget this fundamental existential truth. Since death is real and inevitable for all of us, how then should we live our lives? For me the answer to this question has been clear since I was young: We should commit ourselves to following our hearts and doing what we most love and what we most want to do in life. This is how I’ve tried to lead my own life since I was about 19 years old. My decision to not finish college, but to start Whole Foods Market instead, was a decision that came from my heart. Although this decision proved to be upsetting for my parents and for many of my friends, for me it was absolutely the right decision.
Now that you’ve graduated from college and are about to launch yourselves in new directions, it is absolutely essential that you ask yourself what it is that you really care the most about? What are your passions? What are your deepest yearnings? If you could do absolutely anything in the world, what is it that you would do? Your heart knows the answers to these questions. It is whispering to you right now this very moment even as I speak these words to you. So listen to it and follow it. It will always be your best guide in life.
There are two important aspects to following your heart. First, we need to develop our self-awareness skills so that we can know when we are truly following our hearts and when we’ve lost our way. It is actually easier than it sounds because when we are truly following our hearts we are tapped into our deepest passions in life. We are doing what we most love and we find our lives full of increased energy, greater creativity, purpose, joy, and happiness. We simply feel more alive and we are moving within the flow of life. How do you know when you’ve stopped following your heart? When the opposite occurs—decreased energy, lack of creativity, no real sense of purpose and you aren’t particularly happy. You have stepped out of the flow of life and are just drifting along. When this happens the solution is simple: Choose again. Reconnect again with your heart. As long as you are alive, it is never too late. You are free in each moment to choose the path of your heart and it never stops whispering to you, urging you to follow it.
The second key to successfully following your heart is that you will need to learn how to deal with fear. It is fear which prevents most people from reaching their fullest potential in life—fear of failure, fear of rejection from people we care about, fear that we simply aren’t good enough, and sometimes even fear of our own potential greatness. Unfortunately no one else can overcome fear for us. Fear is something that you must learn to master on your own. Of course courage is the major strategy for learning to master fear for most people and we should certainly develop courage to the greatest extent we are able to. However, for me the insight that has personally helped me the most when dealing with fear has been to understand that fear is primarily a creation of the mind. I create it in my mind—it doesn’t really exist outside the mind. I can dissolve it there as well. So can you and you will need to learn how to do this if you really want to be free in life and stay connected to your heart.
The Cardinal Virtue of Love
My third message to the Bentley graduates today is to emphasize the absolute importance of love as the cardinal virtue to nurture and cultivate in your lives. I don’t believe there is anything more important in life than love. I’m not talking about romantic love here, or “eros”, which is a very wonderful state of intoxication, but which also tends to fade over time. Rather, I’m talking about love as care and compassion, which actively flows out of our hearts toward other people and sentient beings through empathy and appreciation. This type of love need not fade over time, but is capable of continued growth all our lives if we will consciously nurture it. When we are truly following our hearts we are very likely tapped into the flow of love as well. But love is also a virtue that we can consciously develop in our lives to higher and higher levels. Such efforts are well worth making for nothing enriches us, teaches us, or makes life more rewarding than developing our capacity for love. In cultivating love in my own life I’ve found practicing three other related virtues to be essential.
First is gratitude. Being alive is absolutely extraordinary and there are endless things to be thankful and grateful for. I try to take a few minutes early in the morning to be very quiet and to appreciate the people I love and to express gratitude in my heart for the many wonderful things that fill my life with joy. At Whole Foods we practice appreciations at the end of all of our meetings, including even our Board Meetings—voluntarily expressing gratitude and thanks to our co-workers for the thoughtful and helpful things they do for us. It would be hard to overestimate how powerful appreciations have been at Whole Foods as a transformational practice for releasing more love throughout the company. I enthusiastically recommend you try it in your own organizations and your future workplaces.
Second is forgiveness. Nothing stops the flow of love in our lives quicker than the various judgments we make toward others and the grievances that we allow to fester in our minds against other people. What we don’t fully understand is how much we harm ourselves with our judgments and grievances, because if we did understand we would stop indulging ourselves with them. Instead, we would see them for the poisons that they truly are. Fortunately, there is one virtue that we can practice that will eliminate them from our minds—forgiveness. Practicing forgiveness isn’t always easy, however. Our desire to be “right” is very strong and this usually requires us to judge others as “wrong”, and therefore not really forgivable. We also frequently make the mistake of believing that if we forgive others we are also condoning their harmful behavior. However, forgiveness simply means to relinquish our resentment and anger toward others, it doesn’t mean relinquishing our values and ethics. When we forgive others we free ourselves from the past and allow our hearts to be fully in the present moment, which is where love exists.
Third is generosity. It would be difficult to exaggerate the value of practicing generosity. The virtue of generosity does not merely apply to giving money, but primarily to the gift of ourselves—our time and our service to others. True generosity should not be thought of as some kind of self-sacrifice where what we give to others comes at our own expense—their gain is our loss. Rather it is an extension of love from our own hearts, which takes genuine delight in the flourishing of other people. In my life experience generosity is a virtue that is best cultivated at first with small steps—acts of giving and kindness that may stretch us a bit, but which do not feel like any kind of sacrifice. As we practice generosity over time we will gradually discover that we want to take larger steps and extend our generosity further, because our sense of who we are and what we care about has expanded as well.
Overcoming Life’s Challenges
My fourth message to the Bentley graduates today is that life has many, many difficulties and challenges—it isn’t easy. We all will face many disappointments, frustrations, losses, and injustices, as well as inevitable illness, aging, and eventually death. I believe the best way to deal with most of the difficulties and challenges that come our way are to see them as opportunities to help us grow—lessons that are presented to us to help us go further than we have gone before. I have not found it to be useful to ever see myself as a victim of either circumstances or of other people. Self-pity is a remarkably self-destructive emotion, which you should consciously work to eliminate from your emotional life because it dis-empowers you and moves you away from being able to follow your heart.
I have been particularly challenged over the past year. I’ve seen the Federal Trade Commission accuse Whole Foods of being a monopoly and try unsuccessfully to break up our merger with Wild Oats, been heavily criticized in the media for internet postings I did on Yahoo! about Whole Foods and Wild Oats, been investigated by the Securities and Exchange Commission concerning those same internet postings, and fought a proxy battle against activists who sought to remove me from both the Whole Foods Board of Directors and as the Chairman of the Board. I’ve seen an amazing number of negative articles written about me with remarkably inaccurate stories and outright lies being told. Perhaps the hardest thing of all was that I was unable to respond to any of these attacks as the Whole Foods Board imposed complete media and blog silence on me while their own Special Investigation and the SEC Investigation were taking place. I was not able to defend myself publicly in any way and therefore had no way to try to set the record straight.
It was a pretty difficult time for me. Many times I was tempted to lash out in anger at the injustice of the situation and self-pity was frequently a temptation that I had to struggle with. I did a tremendous amount of personal growth work such as counseling, meditation, and integrated breath work to try to appreciate and to understand what the lessons life was trying to teach me were. There were many. One very difficult lesson for me was to learn that I had to simply let go and trust the process that was happening, because I certainly couldn’t control it or stop it. That is not my natural inclination because I prefer to directly confront my challenges. A second lesson I learned was that a lot of people really do care about me and they provided amazing emotional support to me—that was pretty humbling for me and something that I am deeply grateful about. My most valuable lesson, however, has been about the importance of communicating with greater thoughtfulness and sensitivity. I believe that I’ve always lived my life with a passion for honesty—tell the truth as I saw it regardless of how that truth would be interpreted by others. I have always thought that there was far too little honesty and far too many lies in the world. While I still believe that, I’ve now come to realize how easy it is to be misunderstood and misinterpreted. A careless and thoughtless statement may be taken out of context and repeated over and over again—literally sent around the world through digital media. I saw this happen many times over the past year and it has burned itself into my consciousness.
I now apply a couple of very simple rules to everything that I say, write, or do:
- How will this either help or hurt the fulfillment of my own deeper purpose in life, especially its impact on Whole Foods Market?
- How would I feel if that was printed on the front page of the Wall Street Journal or The New York Times—because it just might be? If I feel good about the possibility of everyone knowing about it then it is o.k. However, if I would feel embarrassed or ashamed, then I’m going to have to change it. This has been a subtle lesson for me about the refinement of motivation and purpose and it has taken me many years to learn it. If you are able to learn it while you are young you may be able to avoid a great deal of unnecessary pain and suffering.
My final message to the Bentley graduates today has to do with the type of business organizations that we need to create in the 21st century. I believe that the 20th century will eventually be seen by historians as the great contest between capitalism and socialism with capitalism scoring a decisive victory. Capitalism may have won the war, but it has not captured the hearts of the people. Most people don’t love or trust corporations, who they often see as uncaring, greedy, selfish, dishonest, and concerned only with maximizing profits. I believe that what the world needs now is the widespread creation of a different type of business organization, one that is a “Conscious Business.” A Conscious Business is one which has two major attributes that define it:
- It has a deeper purpose beyond only making profits. Just like individual people by following their hearts can discover their own sense of deeper purpose, so can the business enterprise. I believe that great businesses have great purposes that inspire them to higher levels of success. Think for a moment about some of the greatest businesses in the world and ask yourself whether they exist to fulfill a greater purpose beyond only maximizing profits. Certainly Apple does, driven by its intense desire to create “insanely great” technology which transforms our lives in positive ways. Clearly Google does too with its passion for discovery and desire to operate an ethical company. One of the best examples in the world is Grameen Bank in Bangladesh founded by 2006 Nobel Peace Prize winner Muhammed Yunus, which exists to end poverty in Bangladesh and throughout the world. Every business has the potential to discover and actualize its higher purpose—it has the potential to become more conscious.
- The Conscious Business also understands the interdependency of all of the major stakeholder groups—customers, employees, investors, suppliers, communities, and the environment—and the business is managed to consciously create value for all of these major stakeholders. Instead of viewing the stakeholders in terms of win-lose relationships with conflicts of interest dominating their interactions, the Conscious Business understands that there is a harmony of interests between the stakeholder groups and that by working together greater value can be created for all of them. At Whole Foods we understand that management’s most important job is to make sure the team members are well trained and happy at their work. The team members in turn understand that their job is to satisfy and delight the customers and happy customers result in happy investors through the prosperity of the business. A virtuous circle is created with all of the stakeholders flourishing together.
Who will create the Conscious Businesses of the 21st century—businesses that have deeper purpose and are managed consciously to create value on behalf of all of the stakeholders? Why not some of the Bentley graduates here today? Why not you?
I have personally found nothing more fun, more meaningful, or more rewarding than creating and growing Whole Foods Market. It was what my heart called me to do and I have followed that calling for 30 years now. To the Bentley graduates today I put forth this challenge: what is your own heart calling you to do? Whatever it is, have the courage to follow it. The grand adventure of your own life now lies open before you. Seize the Day!
Thank you. I have greatly enjoyed being with you today.Taxonomy: conscious capitalism, speech
I can’t tell you how good it feels to be able to write in my blog again. Even though I wanted to respond openly and truthfully when confronted by the various accusations of wrongdoing last year, our attorneys and Board of Directors both thought it best for me to hold off while they conducted their Special Investigation and the SEC handled its inquiry. Those matters now are completed with the board affirming their complete support for me and the SEC recommending that no enforcement action be made against Whole Foods Market or me. Now that I’m free to post again, I am going to attempt to set the record straight about my internet postings in the past under the screen name “rahodeb.” I promise I’ll be moving on to other topics, but indulge me while I finally get to share my point of view on this particular topic. Here it goes…
WHY POST ONLINE? When I first discovered the Whole Foods Market online community at Yahoo! sometime back in 1997 or 1998, I was very excited to find a community that discussed Whole Foods Market. It was a very useful forum for me to explore various ideas and theories, and to have them discussed, criticized and debated. Online criticisms and debates helped me to better understand the strengths and weaknesses of the ideas being discussed, including my own. I could participate in the community as just another unknown participant on equal terms with every other participant.
My family life when I was growing up included having various discussions and debates at the dinner table about anything and everything people wanted to discuss. My father was a very passionate and skilled debater and he passed on both his passion and his skills to his three children; I use these skills in business everyday. I process information dialectically—I very much need to have ideas put forth, analyzed, and criticized from various perspectives to help me to fully understand the ideas.
The main reason I began posting on Yahoo! was because I enjoy and learn from online community interactions. I also like to express my viewpoints and I like to argue and debate.
From the very beginning, I also recognized that this online community had a large number of Whole Foods Market bashers and stock “shorters” who regularly made defamatory and often inaccurate statements about the company. Most of my posts at Yahoo! were made in response to these defamatory attacks on Whole Foods Market. I co-founded Whole Foods Market 28 years ago and have been its only CEO during its entire existence. Next to my wife, I love Whole Foods Market more than anything else in the entire world. Creating and growing this company has been my life’s work. Like any good parent, I wanted to defend my “child” when it was being maligned and attacked unfairly, and I often came to its defense, wielding my debating skills as best I could.
WHY A SCREEN NAME?
In online communities such as Yahoo!, the use of screen names is the normal custom as it allows posters to totally engage in the various discussions and debates that were taking place there. An online screen name is a great “equalizer” between people. No one knows who most of the other participants are in everyday life, and so everyone relates to everyone else on equal terms. The true identity in the outside world is irrelevant for purposes of participation in these communities. If a person is well known or famous in “real life” almost no one in the special community knows or cares. What matters is the quality of what is said—not who says it. I do not think that the virtue of transparency is particularly applicable or relevant when it comes to online communities whose custom is to participate through screen names. Within this context, I believed being consistent with the custom was more important than promoting the virtue of transparency as long as my information was accurate and my arguments well-reasoned.
CLEARING UP THE CONFUSION
Contrary to the way it was portrayed in the media, I did not participate on Yahoo! primarily to denigrate Wild Oats. I think this is one of the areas of greatest confusion for people. Here is how I see it:
- OUT OF CONTEXT: I really want to encourage interested people to take the time to read my posts at Yahoo! in the full context in which they were written—usually a discussion or a debate and usually in defense of Whole Foods Market from other posters’ criticism. It is also valuable to read the posts preceding mine. More than 95 percent of my posts were made in response to other participants’ posts. I rarely originated posts myself. I made more than 1,400 posts on the Whole Foods Market and Wild Oats online community message boards on Yahoo! over an eight-year period. (Even though that sounds like a lot, it averages out to about 3 posts per week.) In the total context of my participation in these two communities, my comments regarding Wild Oats occurred much, much less frequently than my comments about Whole Foods Market. I usually had many other things on my mind that I wanted to discuss more than Wild Oats. Unfortunately, the media selected just a few comments out of the 1,400+ that I wrote, presented them out of their proper context, and sensationalized them to tell a story with more controversy and conflict. This was very misleading coverage about my rahodeb postings which exaggerated, distorted and, in some cases, simply lied about what I actually said. The comments that were taken out of proper context of the overall discussion do not accurately represent the actual spirit of rahodeb’s postings, in my opinion.
- MY COMPETITIVE SPIRIT: I am also a very competitive person. I very much doubt that Whole Foods Market would even exist today without my competitive entrepreneurial drive first creating and then pushing the company forward to grow and evolve for more than 28 years now. I don’t wish to apologize for being highly competitive because much of my drive and creativity come from this competitiveness. While I respect and admire a number of our competitors and have learned from them, I certainly don’t love them, and that included Wild Oats when we competed against it. Whole Foods Market directly competed with Wild Oats for about 14 years, and sometimes the competition between us was both intense and personal. I believe that is largely the way business works—it is highly competitive. However, I don’t believe that I ever crossed the line of fair but vigorous debate in these postings. It is also important to understand that I did not single out Wild Oats as the only competitor I discussed. From time to time I also discussed and debated the virtues of food co-ops, specialty grocers and national and regional grocers.
- RIGHT TO EXPRESS MY OPINION: All of the Whole Foods Market information that I used in my posts was information that previously had been disclosed by the Company and was included in the public domain. I strongly believe in the First Amendment of our Constitution and our right as citizens to express our opinions to each other. I believe I was exercising this right.
- MISTAKE IN JUDGMENT, NOT ETHICS: My mistake here was one of judgment—not ethics. I didn’t realize posting under a screen name in an online community such as Yahoo! would be so controversial and would cause so many people to be upset. That was a mistake in judgment on my part and one that I deeply regret because it caused so much negative media attention about me and Whole Foods Market.
- BECOMING A PUBLIC FIGURE: Perhaps part of the problem here is that when I first started participating in these Yahoo! online communities back in 1998, Whole Foods Market was only 15 percent as large as we are today. We had yet to open any stores in New York City and we weren’t taken particularly seriously by most of our competitors or the media. Whole Foods Market’s tremendous growth over the past 10 years hadn’t yet occurred. As the CEO of Whole Foods Market I was seldom interviewed and few people knew or cared who I was. I wasn’t a public figure and had no desire to become one. However, as Whole Foods Market continued to grow and as we opened large and exciting new stores around the United States, both the company and I became better and better known. At some point in the past 10 years I went from being a relatively unknown person to becoming a public figure. I regret not having the wisdom to recognize this fact until very recently.
- WRONGLY ACCUSED OF MANIPULATING OATS STOCK PRICE: It was infuriating to be accused of trying to manipulate Wild Oats' stock price downward so that Whole Foods Market could buy it more cheaply. This is malicious speculation and an accusation with no basis in fact. My last Yahoo! post occurred in August 2006, and Whole Foods Market did not begin talking to Wild Oats about a buyout until January 2007—a five-month gap. In addition, almost all of my posts that were critical of Wild Oats were made when its stock was far lower than the $18.50 per share Whole Foods Market paid for it. When I posted as rahodeb, was I trying to “hurt Wild Oats financially or otherwise?” Of course not! The question assumes that someone named rahodeb posting on an online message board could actually hurt Wild Oats if he wanted to. How could rahodeb possibly hurt Wild Oats on a digital message board? The answer is obvious: rahodeb couldn’t.
- PUMPING UP WFMI? NO: Some have asked if my intention was to inflate Whole Foods Market’s stock price. Think about this: how would rahodeb be able to inflate Whole Foods Market’s stock price even if he wanted to? I was just one anonymous poster amongst hundreds at any particular time. Rahodeb had no authority or power to do anything in the real world, including inflating Whole Foods Market’s stock price. If I had posted as John Mackey then I might have been taken more seriously by the rest of the community, but I never posted as John Mackey or as the CEO of Whole Foods Market, and the other participants didn’t know who I was. The fact is that rahodeb was just another enthusiastic Whole Foods Market “cheerleader” at Yahoo! and consequently few people took him very seriously. Heck, rahodeb didn’t take himself very seriously either. It is quite amazing to me that rahodeb was taken so seriously by so many people when the media broke the story, especially people who had not taken the time to read what rahodeb actually posted.
KEY LEARNINGS I’ve learned many things from these events. The primary lesson I've learned is that because of Whole Foods Market's success, I have become a public figure. My personal and work lives are now closely connected—and impact one another. Anything I say or do is now at risk of showing up on the front page of a national daily newspaper and therefore, I need to be much more conscious about the implications of everything that I say or do in all situations.
MOVING ON I wish to apologize to all the stakeholders of Whole Foods Market—customers, Team Members, investors, suppliers, and our communities. I am truly sorry that all this has happened and put a negative spotlight on our company. If I could get a “do over” on this one, I certainly would choose not to have ever participated in the Yahoo! online financial communities. Unfortunately, I cannot undo the past. I can only learn the many valuable lessons that are here for me to learn and try to do better in the future. Thanks to all of you who have continued to support me and Whole Foods Market. I'm excited about what the next few years will bring as we fully integrate the Wild Oats stores and Team Members into Whole Foods Market, and expand our stores and our mission into additional communities while continuing to satisfy and delight our current customers.Taxonomy: ftc, merger, wildoats
First I want to express my appreciation to everyone who sent positive and supportive comments on my blog posting. I really appreciate your kind thoughts and your good will. I won't respond to your comments below because there is nothing more that I can really add to what I just said. However, I want you to know that I really appreciate your support even if I don't respond directly to your comment. Thank you very much.
The response to my blog, and the interest and passion the FTC's complaint against the Whole Foods Market/Wild Oats merger has generated is fascinating. I find the great majority of passionate comments, e-mails, and letters fall into one of five categories:
- People who love Whole Foods Market and can't understand why the FTC is picking on us.
- People who hate Whole Foods Market and believe everything we do is greedy, selfish, or hypocritical. To them this merger is just the latest example of our malevolent intent and they are happy that the FTC is giving us our comeuppance.
- People who are thrilled to find an open, honest, candid communication by a company's CEO instead of the usual legal/PR sterilized sound bites that they usually see.
- People who are appalled that I have broken an unspoken taboo of our society by speaking out. CEO's aren't supposed to do that. Lawyers are hired to fight on behalf of the corporation in a "specialized game" where non-specialists aren't permitted to play.
- People who are afraid of the government and believe that criticizing the government is highly risky behavior.
I think response numbers 3 and 4 are the most interesting. The recent global technology and communications revolutions are allowing for ever-increasing interconnections and transparency in processes on every imaginable level in free societies. The need for the specialist intermediaries, such as professional journalists and lawyers, to interpret, inform, and communicate on behalf of other people is rapidly declining. I love the fact that I can now communicate my own opinions and interpretations directly to people instead of depending upon a journalist to both understand and accurately communicate what I've told him or her to other people. It is very frustrating to be continually misquoted and misinterpreted. Now I can speak directly for myself and that is very liberating.
Today we live in such a politically correct and litigious society that most people in the public realm simply don't say anything that hasn't been pre-approved and sterilized. This is the main reason politicians are often so boring and obtuse-they never want to say anything that will offend anyone or that can later be used in an attack on them. However, I am not a politician. I want to honestly communicate what I really believe. If you don't like my style or what I say-well exercise your freedom not to read or participate.
Below I will quote specific comments received on my blog and then provide a response.
It's about time someone told the FTC (as well as all the other small minded bureaucrats) the realities of Capitalism.
Competitors come and go. If marketshare is improved by either merger or acquistion so much so that it creates a "monopoly" that would increase prices on the consumer, reduce choice, etc, as the government alleges, then (in a free market) a new competitor would open up to exploit those very conditions to make (what else?) a PROFIT!
Posted by: EmployerReport.com at June 19, 2007 09:43 p.m.
I believe you are exactly right about this. Monopolies are impossible in a market economy unless created and maintained by the coercive power of government. Otherwise so-called "monopolies", and even companies with strong competitive advantages, are eventually undermined by imitation and entrepreneurial creativity in the competitive marketplace. Any competitive advantages that Whole Foods Market creates are eventually copied and surpassed by other companies. That is simply the way capitalism works. It is dynamic and always evolving.
As an active trader, I've been involved in quite a few M&A deals the past 2 years, and this is the first time I've seen a CEO blog-out on his proposed deal.
My comments thusfar ,,, the WFMI CEO comes off looking quite arrogant in public.
If WFMI's deal lawyers can't muzzle the blog, suggest they just fold their tent and watch the WFMI CEO continue to appear the public fool.
Elsewise, it seems both sides are wrong.
Market barriers to establishing further competition are low to non-existent, which gives lie to Complainant's rationale for blocking the deal. This is not a spacecraft, nuclear plant, airplane, or other endeavor that's technologically difficult to assemble.
WFMI CEO's claim that ,,,
"we eliminate forever the possibility of Kroger, SuperValu, or Safeway using their brand equity to launch a competing national natural/organic food chain to rival us."
,,, is bluster in the first degree.
Apparently, WFMI's CEO never took to heart the first thing learned in business, namely ,,, never say 'never' (or in this case, forever).
Continuing to yell out at the SEC, like one just came from unloading a vegetable truck, seems pointless. It's no wonder SEC staff refused discuss methods for resolution prior to filing a complaint ,,,
Posted by: e9racer at June 19, 2007 11:30 PM
I have been called both "arrogant" and a "fool" most of my life. I prefer to think of myself as self-confident and committed to my ideals. However, you are certainly entitled to your opinions about my character (but since you don't really personally know me, I hope you'll keep a more open mind). You, however, don't seem to understand that the "hot documents" that the FTC is using to make their case were internal private documents and were never intended to be disclosed publicly. The intention of my blog posting is to put those internal private documents, which have become public, into a more accurate and honest context. The particular "hot document" that I reproduce at the beginning of my blog was written to our Board of Directors prior to the meeting to vote on the Wild Oats merger. Buying Wild Oats was a tough sell to our Board. Why? Because they don't make any money-they've lost $97 million since their founding and over $70 million in the last seven years. How do we justify paying $650+ million (including debt) for a company that isn't consistently profitable? We had to consider every possible advantage that acquiring Wild Oats would bring to Whole Foods-including the defensive ones of eliminating a competitor and preventing one of our other competitors from acquiring them. There are six other reasons we gave to our Board, but these seem to be the two that have generated most of the controversy.
You're one of my heros now. I am so glad you responded as you did to this FTC nonsense. I bet you kinda feel like John Galt, but please don't go on strike.
p.s. I've canceled my plans to start my own company, "Just Hamburgers, Inc", a company that would sell hamburgers and ONLY hamburgers. Apparently I'd have a monopoly as McDonald's & Wendy's aren't competion because they sell other stuff too, according to the FTC. Unbelieveable! Posted by: Lord Westfall at June 20, 2007 12:03 AM
I loved Atlas Shrugged and The Fountainhead. "Who is John Galt?"
I tend to agree with FTC re: the proposed merger. Competition is great for consumers, and if Whole Foods can't take the heat, then get out of the kitchen.
Posted by: Mark Woodward at June 20, 2007 07:42 AM
Whole Foods Market's purchase of Wild Oats doesn't eliminate competition in the marketplace. Quite the opposite is true. We will upgrade and improve the Wild Oats stores that we acquire and this will result in increased competition against conventional supermarket companies. This is exactly what has happened in all of our other retail mergers and there is no reason to believe it won't also happen in this one.
A suggestion: In your answer to the first FAQ you refer to your lengthy answer above. It would be more helpful to summarize that argument in one or two sentences. That way people who skip directly to the FAQ could get the essence of your argument.
Posted by: Bill Meacham at June 20, 2007 11:06 AM
Good suggestion, but I don't want to try to summarize the FTC's argument. We did however add the FAQ section to the home page of the FTC section on our website and index it to make the Q&A easier to follow.
Yeah, quit your whining and watch what you say and you might have had a chance. Sounds to me like the cries of baby who didn't get his way. Wild Oats 4 Eva!!!!!!
Posted by: Boulder Rulez at June 20, 2007 11:08 AM
We've still got a chance. It's now in the hands of our judicial system.
I appreciate your comments, the story in the WSJ was certainly missing your POV. Considering what the Bush Administration has been doing making GOP appointees in the DOJ, maybe they've done the same in the FTC.
Consider Billionaire Ron Burkle's major holdings in Wild Oats. He's the playboy buddy of Bill Clinton who stands to make millions in this deal if it goes through.
Don't you know a GOP operative at the FTC would gain great pleasure in reducing his fortune?
Posted by: Mark H. in Boulder at June 20, 2007 11:43 AM
This is an interesting theory that many people have speculated on. However, I don't have any evidence that it is true. Do you?
I am an investor in this company and although I agree with your decisions to buy Wild Oats I disagree with the premium price that we are willing to pay. I would appreciate a reconsideration of the terms of the agreement.
Regarding the recent dispute with the FTC rulings; you will catch more flies with honey than with vinegar.
Treat the FTC with respect and work with them to resolve their concerns. The FTC exists for the benefit of the consumer and business alike. Please take more time to consider your position and choose your words and your tone more carefully.
Thank You for your leadership and wise decisions in helping this company prosper like it has in the past few years.
p.s - please reconsider providing guidance since it is not required by the SEC. The fortune telling aspects many times has deliterious effects on my value in the company and the considered need for investors is not healthy nor profitable for the long term.
Posted by: Mark at June 20, 2007 02:19 PM
I agree that we are paying a full price for Wild Oats. However, I believe the price is justified by the reasons I gave in my blog.
We have treated the FTC with respect and have tried to work with them. Unfortunately our respect has not been reciprocated by the FTC. I have simply told the truth from our perspective. I do try to choose my words carefully.
Whole Foods Market is moving away from giving quarterly guidance because we no longer wish to play the short-term speculative game with Wall Street. We want to encourage investors who take a long-term view and want to buy and hold our stock over the long-term. In our experience, giving quarterly guidance encourages short-term speculation.
You're right: it is absolutely UNETHICAL for the government to be able to force you to turn over your complete record of internal company e-mails. Think of all the private and personal e-mail conversations between Whole Foods employees and their friends and significant others OUTSIDE OF WHOLE FOODS that have been read by government workers. Think about it: if you've ever exchanged a personal e-mail with a Whole Foods employee, the government now has a record of that e-mail. Absolutely unethical and totally contrary to American principles.
Posted by: Paul at June 20, 2007 03:08 PM
Unfortunately many people in our society believe that business is greedy and selfish, while government serves the public good. The interesting philosophical question (existing through the ages) is: "Who guards against the guardians?" While the FTC is reputedly protecting society from the diabolical monopoly machinations of Whole Foods Market, who is protecting Whole Foods Market, and our society, from the FTC? Who is regulating the regulators?
I have been considering a change of careers from the entertainment business to public relations and marketing. Following in the footsteps of my father John McCarty, the former VP and head of advertising and public relations for Frito-Lay, Inc, I will give you my first 'unofficial' and 'unsolicited' two cents worth of public relations advice on one particular aspect of the accusations that have been leveled at you and Whole Foods. (Not to mention that it's for free)
Having recently moved to Boulder I saw in the Daily Camera today an ugly headline which read; 'Eliminating' Wild Oats: Documents reveal Whole Foods CEO's comments on deal
Whoa Nelly!! Slow down there investigative journalist Alicia Wallace and your hotheaded headline writer at the Daily Camera.
This headline and subsequent story smacked of lurid tabloid journalism that is obviously geared toward an easily outraged granola eating, soy milk saturated Boulder readership. Stirring up Boulder's civic pride in a homegrown company like Wild Oats and all that.
To continue with the Daily Camera's rant, "Whole Foods' chief executive officer told his board that buying Wild Oats would allow his grocery chain to "avoid nasty price wars" in Boulder and other cities and "eliminate forever" the threat of a conventional grocer becoming a rival in the natural and organic industry, according to court documents unsealed Tuesday. As well as, Buying Wild Oats "will greatly enhance our comps over the next few years and will avoid nasty price wars in Portland (both Oregon and Maine), Boulder, Nashville and several other cities, which will harm our gross margins and profitability," Mackey said, according to the filing.
Didn't they read your entire blog about these issues, John? Didn't they understand the facts about the even greater competition from Trader Joe's, Wegman's, Safeway, Giant, Balducci's, farmers' markets, and food co-ops? To quote you John, "It is very important to understand that eliminating any one particular competitor such as Wild Oats doesn't mean eliminating all of our competitors, quite the contrary. Whole Foods has more competition today than we have ever had in our entire history! Numerous competitors to Whole Foods exist in every market we do business in, whether Wild Oats is in that market or not."
If the deal goes south then watch out for the 'big boys' buying out the Wild Oats franchise. It is my belief that to allow interlopers like Kroger, Safeway, SuperValu, or Wal-Mart into the "whole foods" and "organic" marketplace would only end up diluting the longtime efforts of Wild Oats, Whole Foods and others to bring the "real deal" to market.
We all know it would just be a matter of time before the reality of "organic" and "whole foods" would be disregarded or at the very least "watered down" to fit these big companies insatiable profit margins. Look at how Frito-Lay tried to market the diarrhea inducing fat-free food additive oil known as Olestra. Their deceptive ads painted images of wheat fields and wild flowers. I'm reminded of a parable from the Bible and the words of Jesus, "The kingdom of Heaven," he said, "is like a man who sowed good seed in his field. But while his men were asleep his enemy came and sowed weeds among the wheat, and went away. When the crop came up and ripened, the weeds appeared as well..."
All I can say, John, is to keep up the good fight, keep your prices down and don't lay off any Wild Oats employees if the acquisition goes through!
CB "Chris" McCarty
Posted by: CB McCarty at June 20, 2007 03:32 PM
A few media people surely read my whole blog, but probably not most of them. It is a pretty long post and they've got deadlines to meet. I long ago learned that most of the media isn't particularly interested in "truth" or "fairness" or "accuracy". They are only interested in the "story". Sensationalism sells. I knew the media would take the FTC complaint and sensationalize it (no doubt the FTC knew this too, which is why they wrote it like they did). My blog is my attempt to put it all into a fuller context so that our stakeholders can better understand what is really going on.
John Hauser (above) makes a good point that courts tend to favor focused point/counter-point testimony. But that shouldn't preclude offering proofs that FTC has fileted an erroneous competitive context from a broad and growing segment. Why would Supermarket News spill so much ink every week about WFMI if it didn't compete in the supermarket industry? FMI must have stats to show the same. Nowadays even Food Lion competes with WFMI.
Take a deep breath and win this thing. Don't get mad, get even.
Posted by: Priscilla Morris at June 20, 2007 04:34 PM
We'll do the best we can in court. Thanks.
Just wondering out loud here...
Since when does the FTC make their decisions around someone's personal opinion anyway? Whether or not it's John's personal opinion or a bunch of chest thumping, what does it have to do with the actual facts of the proposed transaction? I mean, what if John had stated in the email that he was planning to take over the entire food industry, by buying the Food Network and placing Scott and his secret ingredients on there 24/7 with tons of subliminal messages urgiNg people to shop at WFM. btw...didn't Wegman's win the Food Network's catagory "SUPER" markets???? as in premium, changing the way people shop???hmmm...more competition, but I digress...that fact is, John's personal opinion in an email, regardless of its intention, should be proven by facts if the FTC wishes to use it as part of their argument...otherwise it's just ramblings...
Posted by: Ed at June 20, 2007 04:59 PM
Well said. My opinions are just that-opinions. I am often wrong.
John, perhaps there is another way to accomplish this. Apollo buys Wild Oats (I doubt the FTC would object to that), retains all Henry's and Sun Harvest stores, and sells select Wild Oats locations to WFM.
Posted by: Gene at June 20, 2007 06:46 PM
Interesting suggestion. It would have been a different, and possibly better way, to approach the deal. However, I think it is too late to try that strategy at this point.
As a shareholder and customer of Whole Foods, I appreciate you giving us the information you did about Whole Foods and the FTC. I have learned things about your company from your blog that I couldn't have found out on my own. I wish the FTC would do something like that too... or at least if they could make some good sense of their argument. While exposing your argument before the trial is probably not a good idea, nonetheless, the truth needs to be exposed and respected above all else. It's better to know your whole truth from you rather than bits and pieces of information spinned by our wildly gyrating media. I really like the part where you talk about how you suspect the FTC realized they've made a mistake in their calculations by not taking into account your pricing information and then later on they ask for it but it's too late for them!
However, it would really help if you or your lawyers have a few more aces up your sleeves than you let show for now! :-)
Posted by: Eugene Y. at June 21, 2007 02:36 AM
Thanks for your support. It is important to understand that I personally wrote the blog, not our lawyers. I've only exposed my own arguments-not our lawyers' arguments. They seem to be pretty smart folks, so I'm hoping they've got lots of great arguments that I've never considered.
It is ridiculous to assert that this deal is anti-competitive, but, unfortunately, your written comments have greatly increased the possibility that the court will side with the FTC.
I am a long-term shareholder, and I agree that your business strategy is sound without any ill intent. However, as an attorney, I winced when I read the initial letter to the board, and then was fairly much shocked when I read your aforementioned blog. As such, I understand why the FTC flagged this deal for detailed review.
No matter how well reasoned your argument will be in court, all the FTC has to do is hold up a copy of your blog to justify their point. Courts are inherently conservative, and, in most cases, truly try to make the best decision, but you have made it hard now for them.
You had the right idea, but execution was poor.
Anyway, I hope you prevail.
Best of luck, Erik Kulick
Posted by: Erik L. Kulick at June 21, 2007 07:31 AM
Erik L. Lulick,
Which is a more important value: to tell the truth as openly and honestly as one can to the stakeholders of the business or to win a legal battle in court? Obviously I hope to do both. However, I believe telling the truth is the more important virtue.
We love Whole Foods and shop there for most of our groceries. I am also a lawyer and have been through a lot of regulatory proceedings in all kinds of agencies, including the FTC. What you say about transparency, etc., is a formula for catastrophe. Every process has its own customs. When playing bridge, you don't lay your cards face up on the table. The same is true in mergers & acquisitions. Keep your own counsel. Listen to your lawyers. Get a crisis-management PR person and do what she says. Play by the M&A rules as you find them, not as you wish they were.
Transparency makes sense in other areas, but it will kill your proposed transaction.
Posted by: Guy Black at June 21, 2007 09:54 AM
Thank you for your feedback. However, I consider honesty and transparency to be virtues worth striving for, and will continue to pursue them at Whole Foods Market as much as possible without giving away competitively-sensitive information.
Dear Mr. Mackey:
My guess is you never contributed to George Bush's campaigns. I have no doubt at all that had you done so, the FTC would be leaving you completely alone. In short, even though you hail from Austin (I do remember when Whole Foods was on the West side of Lamar) I doubt you were ever on Karl Rove's buddy list.
Hate to say so, but the FTC (like every other alphabet-soup administrative agency of the gov't) is staffed by the President's hand-picked henchmen, and under this Prez, everything is political.
Clay S. Conrad
Posted by: Clay S. Conrad at June 21, 2007 10:36 AM
Clay S. Conrad,
It is true that I haven't contributed anything to President Bush or to the Democrats either for that matter. Hopefully that didn't matter to the FTC.
Apparently WFM must have a monopoly in the 150 or so markets where Wild Oats is not present. Why don't you just raise prices in those markets(since consumers would have no choice but to buy from WFM or starve to death)?
This would result in either huge profit margins or countless hippies dying from starvation...basically a win-win situation either way.
Posted by: Lord Westfall at June 21, 2007 11:34 AM
This is an excellent point and one I tried to make on my blog as well--not the point about huge profit margins or starving hippies but about marketplace pricing constraints. Prices at Whole Foods are not affected by the presence or absence of Wild Oats in the marketplace. Wild Oats doesn't constrain our prices. Our prices are constrained by the overall competitiveness of the marketplace. We are far more constrained by Trader Joe's, Wegman's, Safeway, HEB, and other food retailers than by Wild Oats. The advantages for Whole Foods by eliminating Wild Oats as a competitor has everything to do with increasing our sales, not competing with them for real estate locations, and not having them try to hire our team members away from us. It has absolutely nothing to do with raising prices. If the FTC had asked for our pricing information on a timely basis they would have discovered this truth for themselves.
I was supporter of this merger until the news that you are divesting two of the Wild Oats chains. Why bother with the merger then? Thanks much for ensuring that those chains are sold to remain as a natural food store.
Where I live in So Cal, I have Henry's as my local store. The nearest Whole Foods is 37 miles away, and yes, I have taken trips to shop there. Apparently, So Cal is not "dense" enough to open more Whole Foods...I really think that translates to real estate prices being too high here and lack of large enough space. So I get by with Henry's.
I was really looking forward to seeing those Wild Oats branded products replaced with Whole Foods brands...now there won't be either but some lame Smart and Freaking Final brand. Why not at least sell to Sprouts or some other natural food store? I guess it's all about money....
And your comment about Henry's selling cheaper and "lower quality" merchandise. I "make do" with what they have...who's to say you couldn't upgrade the merchandise and be successful? Yes, I am sure the farmers market stores do not generate as much revenue, BUT....they are also smaller, hence they should also have lower operating costs.
Whole Body, Whole Planet....whole lotta crap with your actions with this. I for one now hope the merger is not successful!
Posted by: Greg at June 22, 2007 10:08 AM
The Henry's and Sun Harvest stores are substantially different from Whole Foods Market-different product and quality standards. We would have to substantially change those stores to turn them into Whole Foods Market stores. While you might look forward to our doing this, the great majority of Henry's customers would not appreciate the changes. Just read the angry postings from Sun Harvest customers below as evidence that changing these stores into Whole Foods Markets would be a bad business decision.
Contrary to what you claim in your post-it isn't all about money. It is all about creating value for all of our stakeholders. However, one of our stakeholders is our investors and we absolutely do wish to create as much value for them as possible (while simultaneously creating value for all of other stakeholders as well). One of our big concerns in acquiring Wild Oats was what to do with Henry's and Sun Harvest. We were very fortunate that Apollo solved this problem for us.
You commit several errors of logic in your argument against the FTC. Your repeated references to other mergers always eliminate competition and your previous 18 acquisitions sound a lot like the old adage if everybody else jumped off the bridge... What I mean is, just because other mergers eliminate competition that does not validate your arguement for the merger in the slightest. Whole Foods is a sham. They claim to support local producers and environmental responsibility but in reality they are just another corporate mega house that could care less. They are using the organic and natural labeling to jack up their food prices and market to suckers willing to pay that much. The arguments you make for the merger only served to convince me of one thing. You are willing to sacrifice principle for the almighty dollar and the pursuit of profits. Any ideology you claim to represent has been swallowed by the corporate pimps of soul.
Posted by: random girl at June 22, 2007 02:33 PM
Unfortunately you don't back up your disagreements here with any facts, reasons, evidence, or logic-just your very strong personal opinions. I'm sorry that you believe Whole Foods doesn't support local producers (we certainly do support them) or have environmental responsibility (of course we do) or care (we care very much). I'm also unaware of what principles we have sacrificed as we fulfill our core values. You claim that I make several errors in logic but you fail to substantiate that claim. Sorry you don't like Whole Foods Market. Fortunately you have a choice here and can choose not to shop with us, work with us, sell to us, or invest in us. I'm curious, why do you bother to participate on this blog?
Sorry John I'm with the F.T.C. on this one. I have been a loyal Whole Foods shopper for many years in Austin. But since the new Austin store was built everything has changed. Prices have risen dramatically and excessively. Many middle class people can not afford to shop there anymore. Many of us now rely on Sun Harvest( wild oats) to get healthy food at a reasonable price. We were quite unhappy to find out W.F.M. was buying Wild Oats and thus depriving us of a reasonably priced alternative. The F.T.C. is a hero in this case. I truly hope they will stop this merger. We desperately need the competition here in Austin. Many people simply cannot afford Whole Foods excessive prices any longer. Sun Harvest provides us a vital and less expensive alternative. Cut regular people a little slack here, John. Thanks for allowing me to express my opinion.
Posted by: Bill at June 24, 2007 02:58 AM
Unfortunately Bill you must not have read my blog or seen the press releases. Whole Foods has already signed a deal to sell the Sun Harvest stores to Apollo, a private equity firm. Sorry you don't like Whole Foods. Sun Harvest will still exist independently from Whole Foods so you need not be upset at us about this any longer.
Am I crazy? I worked for Whole Foods at the crossroads store in Austin early in it's and my development. During the years I worked for the company I became health concious and enjoyed a moderately healthy lifestyle. After leaving my employement with the company I quickly became aware that it was my twenty percent discount that permitted me these healthier choices. While I am no fan of the government and it's practices in such matters I am a firm believer in the healthy competition that helps keep prices down. John Mackey decided long ago that it is the rich that most deserve to be healthy (i.e. the ones with the spending money) and has since modeled Whole foods in a matter that clearly shows that. While H.E.B has managed to dominate it's field by driving prices down to make goods accessable to everyone. Whole Foods has made great strides to eliminate competition and drive prices up. I, the average joe on average income have no business buying groceries in a place that I can trust to make good purchacing decisions and offer excellent product knowledge. I am only entitled with my meager salary to sift through the products at a regular grocery store doing the best that I can to compile healthy meals for me and my family. I am a huge fan of the vast majority of Whole Foods philosophies. But if I have to rely on the government to step in and help make these products availabe to me then so be it. With great power comes great responsibilty and a truly nobles man's quest has the common man at it's root.
Posted by: Matt Quintana at June 24, 2007 02:08 PM
I'm happy that you found another place to work besides Whole Foods Market and I hope it is fulfilling for you. Whole Foods Market's first core value is "to sell the highest quality natural and organic foods available". That is exactly what we do. We don't have a core value to sell the cheapest foods available. However, you are quite mistaken that we have designed our stores to sell to only "the rich". We sell the highest quality natural and organic foods available to anyone who wishes to buy them. High education levels-not income-is the best demographic indicator about our customers. Many of our customers do not make a lot of money, but simply choose to spend a higher percentage of their incomes on better quality food. A little knowledge about history might be useful here to put things in perspective. In 1900 Americans spent over 50% of their income on food. Today we spend only 8%. In Europe they spend today about 15% and in Japan about 20%. Americans can collectively well afford to buy much higher quality food and increasingly millions of people are choosing to do exactly that. Whole Foods doesn't strive to be the cheapest. We strive to sell the highest quality. It is impossible to sell the highest quality foods and also to have the lowest prices. If you don't agree with our company's mission, then don't shop with us. However, I don't understand why you feel a need to attack us. What is that all about anyway?
I haven't had a chance to read the long post, but here's my 2 cents on this whole thing. It might sound like a conspiracy theory, but who cares...
The FTC action is a product of traditional supermarkets lobby. These guys are having their lunch eaten by Whole Foods in one end and Wal-Mart on the other end. Since traditional supermarkets can't compete, they resort to "dirty" tricks such as helping trade unions to damage Wal-Mart's reputation and now this. At least the Safeways and Krogers of the world are being smarter this time. They will not let Whole Foods grow too much too fast like they let Wal-Mart do.
Posted by: Chris Gallo at June 24, 2007 02:36 PM
Interesting theory. Any evidence to support it?
Here are three similar posts:
I don't really shop "organic" but my wife and I were both disappointed to see WFM trying to end up owning Sun Harvest (via the Wild Oats purchase) here in Austin. We buy fresh vegetables sometime at Sun Harvest at good prices, much better than HEB for some items.
I think WFM is an overpriced entity ala StarBucks; I cannot see them as cost-effective in any shape or form. However, WFM and StarBucks both manage to stay in business to my neverending amazement and they're not hurting me in doing so.
So buy Wild Oats and quash Sun Harvest in the process; I'll just shop at HEB, CostCo, and WalMart (as a last resort).
I'd rather the FTC spend their time hassling the people that sell extended warranties then refuse to honor them, telemarketers that ignore the "Do Not Call" list, and internet fraud. Going after them, however, would require the FTC to do Real Work; it's much easier to hassle a relatively small player in the food resale business with a CEO that doesn't mind his words well enough.
Posted by: Jeff at June 24, 2007 04:07 PM
I shop at Sun Harvest (Wild Oats inc) to save money because if I go to Whole Paycheck I will have a hard time making my mortgage payment. I mean really.. who sells Guacamole for $8.99/lb when half the ingredients are conventially grown red onions??
Posted by: Luke at June 24, 2007 05:17 PM
well, what you are saying about wild oats not being the primary competitor may be true or not...I don't know. What I do know is that in austin, the wild oats stores price their produce both organic and conventional at a much lower price than whole foods market. Despite whole foods market proclamation that a merger will bring lower prices, I suspect that a merger will raise the prices at the local wild oats. Why? Because in my view, wild oats prices themselves to be the low priced natural foods grocer in produce anyway. Whole foods doesn't think that way. Whole foods market thinks only about maximizing their profit, and the whole foods name will help them maximize the profit at the wild oats stores. I suspect the result of the merger will be to force many wild oats customers to some other low priced grocer. I hope the merger fails.
Posted by: Richard at June 24, 2007 08:50 PM
Jeff, Luke, and Richard,
Good news for you. Whole Foods will be selling Sun Harvest and Henry's to Apollo, a private equity firm. We won't own Sun Harvest so you can continue to shop there. Take care.
There is one exceptionally effective way of striking back at the useless FTC.
Back Ron Pau.l
A public endorsement from John Mackey would help tremendously.
If an arbitrary federal government can do this to an entity like Whole Foods, imagine what they do, daily, to the rest of us.
Ron Paul, if elected, would eliminate the FTC.
Help us help you!
Posted by: Dan Fitzgerald at June 24, 2007 09:06 PM
Even if Ron Paul is elected President he won't be able to eliminate the FTC. That would require both the House and the Senate voting to do that and the President approving it. That's not going to happen. When was the last time our government eliminated a major federal agency?
I was looking forward to the merger and am saddened to see the results of recent events between you and the FTC.
This needs to be worked out in a civilized manner. Be the bigger man. I learned of your story from nobosh: http://www.nobosh.com/Article/John-Mackey%3A-Whole-Foods-CEO-Versus-the-...
Best of luck.
Posted by: 11secondRule at June 25, 2007 10:28 AM
Unfortunately we weren't able to work it out with the FTC in a civilized manner, but we did give it our best effort.
Profit becomes a bad thing when you sacrifice ideology for it. Profit becomes a bad then when you use it as a club to beat everyone- consumers, competitors, and the government into submission. Several consumers have stated valid concerns that WFM charges higher prices than Wild Oats. Is eating healthy and going green a marketing ploy to attract weathly consumers or is it something WFM truly believes in? If it were something WFM wanted to promote, wouldnt they make it available to everyone? Their prices and store locations speak volumes about their true philosophy- profit is the only thing WFM values.
check out this article for more insight: http://www.slate.com/id/2138176/
Posted by: abigail at June 25, 2007 12:38 PM
I'm sorry you believe that profit is the only thing that Whole Foods values. It isn't true, but you are free to believe what you wish to believe.
In reference to your pricing data, you state the following:
"Whole Foods Market's prices aren't higher in any markets where Wild Oats doesn't have any stores than in markets where they do. Whole Foods Market's prices don't rise when Wild Oats closes a store and exits a market."
Is this not perhaps a deliberate "limit pricing" strategy by Whole Foods? In other words, the reason why prices aren't any higher in those markets where only Whole Foods operates (compared to markets where both WF and WO operate) is because Whole Foods is trying to DETER ENTRY by Wild Oats. Whole Foods deliberately keep prices low so that Wild Oats can't profitably enter the market.
And in those markets where Wild Oats is forced to exit, Whole Foods doesn't subsequently raise prices b/c it wants to keep Wild Oats out.
That's competition at work! Of course, once Wild Oats no longer exists, Whole Foods will be free to raise prices in all these markets! You can't examine what will happen to prices after Wild Oats is acquired by looking at what happened to prices with Wild Oats competing!
Posted by: Brian Jurvick at June 25, 2007 07:33 PM
It has been many years now since Wild Oats has chosen to open a store close to a Whole Foods Market. That strategy never worked very well for them. Whole Foods prices aren't any higher in markets where Wild Oats doesn't compete because we have tons of other competitors in those markets. These other competitors constrain our prices. If our prices are too high, then customers simply go to one of our competitors, such as Trader Joe's or Safeway or one of usually dozens of other competitive alternatives. I list a number of these competitors in my blog and don't see any reason to do it again here.
HURRAY FOR THE FTC!
If the history of business in America and the world teaches us anything, it is the need for sound regulation. Sadly but truly, the human heart is a thieving one all too much of the time. To suggest otherwise is to believe that our streets don't need policing and government itself doesn't require watchdogs. Episodes like that with Enron and countless others over the decades and centuries prove the plunder that business is capable of. To think that we'd be better off without the FTC is to be willfully blind to history. If the commission needs improvement, it can happen over time in our system of government, the same one that skillfully enables capitalism to thrive in the first place.
Tho I rarely shop there, I have no particular beef with the company. I do think, however, that the CEO has made a bit of a fool of himself, and that's always fun to watch.
Maybe when he comes to his senses, he'll settle down and actually make a solid and reasoned case for the merger.
Posted by: John Willis at June 26, 2007 02:16 AM
Does the "thieving human heart" magically change when it goes to work for the government? Are the people who work at the FTC a different type of human being than the people who work in business? Does employment in government change human nature? You seem to believe that business is corrupt but that government is good. The competitive marketplace is capable of far, far faster change than the government is. If you don't like Whole Foods Market, you can shop at dozens, even hundreds of alternatives. That competition forces Whole Foods Market to improve its quality, service, and store experience and constantly work to make its prices more competitive or to see its business migrate away. In contrast to this competitive market place in business, where consumers see continuous innovations and improvements through competition, what competitive choices do we have regarding the FTC? Who are their competitors? If the FTC abuses its power what can you really do about it? Not much. Competition in the marketplace forces business to get better. What forces government regulators like the FTC to get better?Taxonomy: ftc, merger, wildoats
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About the Blog
Whole Foods Market.
An occasional blogger, John actively seeks and responds to feedback on his thoughts about creating a new business paradigm, addressing issues facing the natural and organic food industry, exploring the nature of human development and much more.