Whole Story

The Official Whole Foods Market® Blog

 

80 Comments

Comments

Hillary says ...
I agree Diann. While I will still always shop at Whole Foods I have become very surprised at some of the brands that they carry. I love the 365 brand and I am so glad to know they are not involved in the recall but I chose Kashi because I was sure It was a good brand - bad move, look at all the products they recalled! Shocking.
02/04/2009 12:52:03 PM CST
Lauri Ward says ...
Are the plain bagged peanuts you sell being recalled for salmonella? Thanks.
02/05/2009 11:55:35 AM CST
Margie Cunningham says ...
I cannot find the information about 365 peanut butter and if it is connected to the recall. Please reply. I have a new jar unopened!
02/05/2009 12:02:47 PM CST
hsiaw says ...
@Margie 365 Everyday Value Peanut Butters are not part of the recall.
02/05/2009 12:29:45 PM CST
Jerry says ...
>> Diann: I can see this recall with most large supermarket brands but to see companies such as KASHI using the same lousy processing plants is very disappointing ... From Kashi's recall FAQ (http://www.kashipeanutbutterrecall.com/): "Why weren't these products recalled earlier? The products did not contain peanut butter or peanut paste from Peanut Corporation of America. Due to the expanded recall by PCA, to include all peanut products, these products were found to be involved and therefore, recalled." So evidently the scope of the recall has expanded from peanut butter and paste, to any peanut product from PCA. My favorite Kashi bar is Honey Almond Flax, which includes: "peanut flour." Evidently it came from PCA.
02/05/2009 2:53:28 PM CST
Emily says ...
I am extremely disappointed to hear the WFM was affected by teh PCA. I pay premium to shop at WFM. I would have expected that your quality control department would have reviewed and inspected this facility. What I would like to know is what percentage of your suppliers to you actually inspect or quat requirements and certification to you require them to present? I have been a loyal customer for years of WFM. When I moved to NJ, I moved to Princeton Junction to be close to your store. No need to post, but please repond. I have sent similar correspondance to Kashi.
02/06/2009 11:17:32 PM CST
Colleen says ...
Are the Santa Cruiz Organic Peanut Butters Safe?
02/07/2009 4:21:07 PM CST
TARA PARKER says ...
to whole foods, i'm a stay home mom of 3 liitle girls and we have one income coming into our house at this time when we are clearly in a recession. i'm dissappointed that you practice the same greed like all other stores by telling us lies about your products, if your products are organic then why would they be on the national recall list? what makes you diffrent from jewels organic labels, dominicks organic labels or any other brand when you obviously get products from the same manufacturing companies. like many others i got caught up in the "Whole Foods" rainbow and now i realize your products are just like eveybody else. Think of all the money i wasted on your products when i could have gotten tainted peanut products at ALDIS for a cheaper price. I will never ever shoot my friends down again about how great whole foods is...they were right all food basically comes from the same manufacture.
02/08/2009 11:22:51 AM CST
hsiaw says ...
@Colleen FDA peanut butter announcement does not include any Santa Cruz Organic® peanut butter products. http://www.scojuice.com/products/peanut_butter
02/09/2009 5:25:18 PM CST
Suzanne says ...
Our ministry makes 300 peanut butter and jelly sandwiches to feed the homeless. I buy the tubs of peanut butter from a friend who owns a deli, that she can buy the case from her suppliers. The name of the Peanut Butter is AMERICA FARM SMOOTH PEANUT BUTTER. MANUFACTURED BY: PRODUCER'S PEANUT CO. INC. SUFFOLK, VA 23434 USA. Is this safe? Can you find out? If you can't, what should i do.
02/09/2009 8:43:43 PM CST
Phillip says ...
According to this link... http://www.accessdata.fda.gov/scripts/peanutbutterrecall/brand_list.cfm?brand=Whole%20Foods%20Market&cat=Peanuts , Whole Foods is affected by this recall! As a long time customer, I am becoming increasingly disappointed by the lack of oversight of the products. This isn't the first time. I seem to remember a Coleman meats scandal not long ago. Whole Foods is supposed to be better and more aware of the source of its products. What makes you different from Safeway or Walmart exactly? I must say you are very close to losing my business forever! Fortunately for me, there is a food co-op in my area who never has to doubt the source of its products and the quality thereof. Shape up Whole Foods!!!!
02/09/2009 10:49:06 PM CST
hsiaw says ...
@Suzanne We are consistently updating this blog post with items that we sell in our stores that have been affected by the peanut recall. For other products, check the FDA searchable database here: http://www.accessdata.fda.gov/scripts/peanutbutterrecall/index.cfm
02/10/2009 10:31:09 AM CST
Nate says ...
Phillip: I AGREE!!! This is UNACCEPTABLE from a business that supposedly prides itself on scrutiny of its suppliers.. They are LYING to the public!!! There were reports that this supplier had problems and multiple health code violations but their products continued to find their way to Whole Foods stores. This is U-N-A-C-C-E-P-T-A-B-L-E. I will continue to shop at the store for now, but am closer and closer to giving up. ALSO - We apparently need MUCH stricter standards for Organic products. It is absolutely mind-boggling how an "Organic" product can be tainted with a life-threatening bacteria. Facilities that produce the products should have to be reviewed and certified ORGANIC (and not just the item itself) and if there are any violations, they should lose the status for at least 5 years or more.
02/10/2009 10:36:14 AM CST
Phillip says ...
Yes Winnie Hsia, you are updating the blog, but that doesn't address the main issue. The issue is that I (we?) expected more from Whole Foods. The question of quality and price are at issue here. I pay more for organic and SAFE products from Whole Foods because my health is important to me. However if the products at Whole Foods are not reliable and you all don't really have any idea whether something is tainted or organic, what are we paying the extra money for?
02/10/2009 11:17:28 AM CST
linda says ...
Is Masa's gourmet Thai Peanut Sauce safe from the recall? I didn't see it last time at Whole Foods.
02/10/2009 11:44:58 AM CST
Heather says ...
Don't be too surprised about Kashi - it is owned by food giant Kellogg (as of 2000; ah ha! That's why Kashi products often seem to beat out the prices of many other organic products, like cereal . . . ). This is not a comment about Kellogg's food quality, just an observation that high revenues often seem to top of the list of large corporations. Those peanut products must have been unbelievably cheap for so many companies to choose PCA as their supplier!
02/10/2009 2:41:14 PM CST
BBB says ...
"You don’t see grind-your-own peanut butter on the list because the peanuts come from various sources." This is an unacceptable answer. That WF National Procurement doesn't know it's "various sources" (especially under circumstances such as these) is negligent.
02/10/2009 10:29:42 PM CST
Anne says ...
Does anyone know if the West Soy Baked Tofu - Thai Sesame flavor (it has peanuts in it) has been affected by this recall? I looked at the West Soy website and Google'd "peanut recall tofu" but couldn't find anything.
02/10/2009 10:52:00 PM CST
paig292 says ...
@Emily, @Tara, @Phillip, @Nate: We certainly understand your frustration and concerns. This is one of the largest recalls in U.S. history and many businesses in the food industry, large and small, have been affected. While we do not have complete answers now, we are researching how this happened and working with product manufacturers to assess the problems this PCA recall brings to light. Please remember that PCA is facing federal criminal charges for their actions, which include not sharing negative lab results with the manufacturers who bought their products. For our part, we immediately acted in the interest of our customers’ safety by pulling potentially affected products from the shelves as quickly as possible. At the same time, we have worked hard to communicate as much as possible with our customers through store team members, store signage, and our blog. We’ve received a few questions about organic product from the PCA plant. As a certified organic facility, PCA’s operations are audited and certified to the USDA’s National Organic Standards by Organic Crop Improvement Association (OCIA), a third-party organic certifier approved by the USDA. The standard requires that the facility prevent commingling between organic and conventional products, that organic products are protected from contamination with synthetic substances, and that the suppliers to the facility are also certified. The standard also requires that all production lines are fully cleaned between conventional and organic processing. Responsibility lies with OCIA and the USDA to determine if PCA was in compliance. We know there are still unanswered questions and we will continue to provide additional information as we become aware of it.
02/11/2009 12:21:11 PM CST
paig292 says ...
@linda: According to the manufacturer's website, https://rikkirikki.powweb.com/dressings.html, Masa's Gourmet Thai Peanut Sauce is not affected by the recall.
02/11/2009 12:27:18 PM CST
paig292 says ...
@BBB: I didn't mean to imply that we don't know our various sources of peanuts. We certainly do. Not all of our stores get peanuts and other bulk items from the same sources and sources can change for an individual store based on supply in their area. So, to ensure our customers receive the most accurate safety information, we are directing them to their store whose team members are physically conducting the recalls and know specifically what source of peanuts filled their grinders.
02/11/2009 12:34:13 PM CST
paig292 says ...
@Anne: Westsoy is owned by Hain Celestial. I checked their website and they do not list the West Soy Baked Tofu, Thai Sesame flavor, on their recall page. http://www.hain-celestial.com/press/peanut-products-safety.php You could try contacting them directly if you like.
02/11/2009 12:48:39 PM CST
Phillip says ...
To Paige Brady: What we (@Emily, @Tara, @Phillip, @Nate) are saying is that we just expected more from Whole Foods. Personally I have been shopping at Whole Foods before the was Whole Foods. In my area, the company was called Fresh Fields. I completely understand that you feel you were failed by the Federal Government and this 3rd party group OCIA, but based on your history, advertising and marketing you are SUPPOSED to be DIFFERENT! If Safeway or a club store like Walmart or Costco or a large regional supermarket chain had this happen most of we loyal Whole Foods shoppers would feel reaffirmed in our choice to shop with Whole Foods. We expect companies like that to just blindly trust others about what is organic or safe, but again, again, again we expect more from Whole Foods. Maybe you have become too big of a company to meet our lofty expectations. And that is the point of our frustration, we feel our trust has been violated. I guess we believed in you all more than we should have and that is the source of our bitterness. I hope you see our point. We are not just naysayers, we were "true believers".
02/11/2009 2:00:42 PM CST
Nate says ...
Once again, Philip states my point of view exactly!!! By the way Paige, I have seen absolutely ZERO signage in Whole Foods stores in the Peanut Butter section regarding the Recall - A sign that says - THIS IS CONFIRMED FROM UNTAINTED SOURCES would go a long way, but does not exist like you say (at least in the stores I have visited - multiple stores).
02/11/2009 2:21:22 PM CST
Alex says ...
@Paige and @Winnie: Thank you.
02/11/2009 2:39:09 PM CST

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