Whole Story

The Official Whole Foods Market® Blog

FAQs from Our Global Office

As the receptionist at the Whole Foods Market® Global Support offices, I’m here to help set the record straight on questions that I receive daily from interested investors, customers and potential Team Members.

Here are a few I’ve answered recently:

Q: “I would like to follow up on a job application I submitted. Who should I contact?”

A: A great advantage to our company being decentralized is that each store and facility conducts their own hiring. This allows individual departments in each store to hire candidates that best fit the needs of their team. If you applied for a job at a store, you can call that store directly. (You’ll find store contact info on our website.)

When calling the store, ask for the specific team you applied for and they should be able to update you on where they are in the hiring process. There are instances where the departments will enlist the help of our payroll and benefits specialists at each location during the hiring process. It’s possible that they can look into the status of your application as well. If you applied for a regional or Global position, you’ll want to reach out to each of those facilities.

Q: “How do I become a vendor?”

A: We’re so glad you are interested in becoming a vendor! As one of our Core Values, we strive to create win-win partnerships with our suppliers. A great resource to start the process is to utilize our Info for Potential Vendors page. The page explains the decentralized structure of our company and provides a list of the regional offices so you can reach out for information on specific product submission guidelines.

The product must not contain any of our unacceptable ingredients for food, and our Quality Standards page also has useful links to our standards for meat, household cleaning products and body care items.  It’s important to keep in mind that due to the high volume of submissions received, regional offices will only contact vendors if they are interested in carrying their products.

Q: “Who do I contact if my town is perfect for a store?”

A: Our Real Estate team is happy to take suggestions regarding your city. You can submit a store location request, which we use to track specific areas for future sites. Some of the things our real estate team is looking for in a location are a large number of college-educated residents, abundant parking and excellent visibility. Check out their page for a detailed description of our guidelines.

These are just a few of the questions I’ve received lately. I’d love to hear your specific questions and I’ll try and track down an answer for you.

Leave a comment below with your questions!

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james donohue says …

I think an excellent location for a store would be in the east Cobb area .it is affluent community that needs an organic foodmarket. The location is perfect has lots of traffic during rush hr commute. There is a large modern ex kroger store that could accommodate your store. The location is in east Cobb section at sandy plains rd and route 92 please look into it you shouldnt be disappointed.

Carla says …

Sure wish there were a store or two in the Grand Rapids, Michigan area. I do believe they would flourish in this town that is growing pretty steadily. I stayed in the Auburn Hills area for 6 months and frequented the store on Walton. Never was disappointed by the products they offered!

Megan says …

@Tracy Yes, there is a store coming to Boise! Here is the page with the contact information for the regional offices: <a href="http://wholefoodsmarket.com/company/regional.php" rel="nofollow">http://wholefoodsmarket.com/company/regional.php</a>. Note that Idaho is not yet listed there, but it will be included in the Rocky Mountain region. The folks at the office there should be able to help you with the next steps in becoming a vendor. Thanks!

Tracy Curran says …

I understand there is a Whole Foods on the menu in Boise,Idaho in the fairly recent future. Do I need to contact the regional Pacific Northwest store to inquire about becoming a vendor in the Idaho store?

Megan says …

@James Thank you! I've updated the post to reflect the correct link.

James Glover says …

Under your question as to submitting a location for your store, the URL does not work. Please consider placing a store in Mobile, Alabama. Mobile has the University of South Alabama and University of Mobile. It is also between a number of your other store sites like New Orleans, Birmingham, and Georgia. Mobile is on the cusp of having more and move moving to a healthier lifestyle. When you go to a Target under their vegetarian section, most of their inventory is gone. The only store in Mobile that has a health focus is a Fresh Market and it is always swamped with people. Whole Foods would do very well in Mobile with the growing population of people conscious of healthful foods.

Faizal says …

Hi, We are producing gherkins in pickle form with the glass jar packing. It’s a international product and exporting to many countries in the world(Spain, Australia, Japan, UAE. Ect…) I hope this product will help on your revenues by marketing in your supermarkets. So please let me know your kind understanding to send more details about our products.

Connie Brauer says …

Please call me regarding future locations (Flint MI) Connie Brauer 810-233-4299

Rosemary Cole says …

Rumors are flying that Mobile, AL is in fact getting a Whole Foods! PLEASE say it's so!

Jody Plowman says …

Does Whole Foods offer any kind of college benefits to it's employees such as scholarships, tuition reimbursement?

Nikki - Community Moderator says …

@JODY - I have not heard of any sort of reimbursement of any kind or scholarships but we have tons of college students who work with us and we are typically very flexible with accommodating their school schedules.

Canon Chen says …

As a big fan of whole foods, I'd really like to share these great product with people in my home country. I'm wondering if it is possible to export some of 365 everyday value brand products from US? And who should I contact? thanks!

Nikki - Community Moderator says …

@CANON - Thanks for the love! Since we are a retailer and not a wholesaler, we do not allow our 365 products to be sold in any other stores other than Whole Foods Market locations.

Paola kurzynski says …

Dear sirs, I would like to complain about the fact that i used to love to shop and eat in your stores around london. Unfortunately i have problems and cannot drink anything qith caffeine. Well, believe it or not, I have not been able to buy a cup of decaf tea in any of your shops. I used to stop with friends for lunch and tea, but there is no way I can have a cup of decaf tea. This seems so ridiculous as you sell it in your shops!!!!!! I am afraid this way you have lost a few customers for a really silly reason. Is there any way to solve this problem? Thanking you. Paola