Whole Story

The Official Whole Foods Market® Blog

 

80 Comments

Comments

Jerome Liebling says ...
I noticed a post about fresh ground peanuts. Since I have been a long time devote of Whole Foods grind it yourself peanuts (including some I ground two weeks ago), I am concerned. However, the WF response was not clear. Is Whole Foods telling us not to eat ground peanuts from your store (in Las Vegas)? Jerome
02/02/2009 3:34:22 PM CST
paig292 says ...
@Jerome Liebling: Since our peanuts come from different manufacturers, each store will know about the peanut supply for their own grinders. It is best to contact your store directly http://www.wholefoodsmarket.com/stores/index.php to ensure an informed response. Also, all of our stores have been provided detailed cleaning instructions for the bulk bins and grinders so that they may be refilled with peanuts and related products that are not affected by the PCA recall.
02/02/2009 4:56:10 PM CST
alina asla says ...
I have a jar of 365 organic peanut butter bought last month and have eaten most of it and its ok.
02/02/2009 7:45:52 PM CST
Emily says ...
I am extremely disappointed to hear the WFM was affected by teh PCA. I pay premium to shop at WFM. I would have expected that your quality control department would have reviewed and inspected this facility. What I would like to know is what percentage of your suppliers to you actually inspect or quat requirements and certification to you require them to present? I have been a loyal customer for years of WFM. When I moved to NJ, I moved to Princeton Junction to be close to your store. No need to post, but please repond. I have sent similar correspondance to Kashi.
02/06/2009 11:17:32 PM CST
Katherine says ...
When will it be safe to begin eating Kashi chewy granola bars again? On the company website, a "Better if used by" date is given, but I would like confirmation that packages that display dates later than this one are all right to buy or keep. THanks.
02/12/2009 10:29:09 AM CST
Shannon says ...
Everybody needs to keep in mind. The recall list is growing everyday. The items that are currently "not" on the recall list still may "end up" on the recall list. The safest thing to do for the time being is to avoid all peanut products. Especially for your children. It's hard I know. My 4 year old son's favorite thing to eat is PB&J. But better safe than sorry.
02/12/2009 3:38:07 AM CST
hsiaw says ...
@Suzanne We are consistently updating this blog post with items that we sell in our stores that have been affected by the peanut recall. For other products, check the FDA searchable database here: http://www.accessdata.fda.gov/scripts/peanutbutterrecall/index.cfm
02/10/2009 10:31:09 AM CST
Nate says ...
Phillip: I AGREE!!! This is UNACCEPTABLE from a business that supposedly prides itself on scrutiny of its suppliers.. They are LYING to the public!!! There were reports that this supplier had problems and multiple health code violations but their products continued to find their way to Whole Foods stores. This is U-N-A-C-C-E-P-T-A-B-L-E. I will continue to shop at the store for now, but am closer and closer to giving up. ALSO - We apparently need MUCH stricter standards for Organic products. It is absolutely mind-boggling how an "Organic" product can be tainted with a life-threatening bacteria. Facilities that produce the products should have to be reviewed and certified ORGANIC (and not just the item itself) and if there are any violations, they should lose the status for at least 5 years or more.
02/10/2009 10:36:14 AM CST
Phillip says ...
Yes Winnie Hsia, you are updating the blog, but that doesn't address the main issue. The issue is that I (we?) expected more from Whole Foods. The question of quality and price are at issue here. I pay more for organic and SAFE products from Whole Foods because my health is important to me. However if the products at Whole Foods are not reliable and you all don't really have any idea whether something is tainted or organic, what are we paying the extra money for?
02/10/2009 11:17:28 AM CST
linda says ...
Is Masa's gourmet Thai Peanut Sauce safe from the recall? I didn't see it last time at Whole Foods.
02/10/2009 11:44:58 AM CST
hsiaw says ...
@Katherine We have removed the products that are known to be affected by the recall from our shelves. Beyond that, since Kashi is the manufacturer, they will be the ones who can provide you more answers about the safety of their bars beyond that is publically stated on their website and the FDA website. You can find their direct contact information here: http://www.kashipeanutbutterrecall.com/ and the latest FDA recall updates here: http://www.accessdata.fda.gov/scripts/peanutbutterrecall/brand_list.cfm?brand=Kashi%20TLC&cat=Snack%20Bar. Hope that addresses your concerns!
02/12/2009 1:13:45 PM CST
Missy says ...
@Nate, Phillip, and Whole Foods Market Team Members... Nate & Phillip ~ points taken. I agree with you if a business touts itself as a leader in the field, they should then follow through on their promises to their customers to keep the INTEGRITY of their products at the highest levels. WFM Team Member: What is happening NOW within Corporate WFM to review processes for qualification of suppliers? Is there a strategy for reviewing current qualification practices, to tighten control and ensure that the suppliers REALLY are processing their products as they claim, to review inspection criteria, to re-evaluate qualification criteria, or re-qualify current suppliers? or is WFM in the "wait and see" mode? I'd like to be able to stand up for WFM as my main source of organic products, but I also see a need, as pointed out by others, for WFM to step up and make a committed and PUBLIC effort to rectify this problem. Can you provide any information on what is being done on the Corporate level?
02/12/2009 9:51:14 PM CST
katharine says ...
Here is what I don't understand-How can some ORGANIC products be on the recall list????
02/12/2009 1:25:11 AM CST
WFshopper says ...
So for people like Phillip and Nate - Is Whole Foods supposed to go around and make sure every company that supplies them food washes there hands? Bottom line is PCA lied... what a shocker that people in this world actually lie! Why dont you email Kashi, LUNA, Mojo or any other brand on that list to let them know how outraged you are. And as for being an honorable company I think how Whole Foods runs the compnay is pretty honorable and incomparable. For your information the USDA doesnt always care about the organic standards, if you picked up a book you would read that the USDA can easily call unorganic products "organic". They only care about Money here, which obviously is the same as PCA. Whole Foods is doing its part in picking up the peices for its "loyal" customers.
02/12/2009 3:18:35 PM CST
Phillip says ...
I totally agree with Nate. Some of you are making my point for me. You all keep saying "Everyone is affected, how can WF be held accountable?" and all we keep saying is that WF is supposed to be different, "supposed to" being the operative phrase. WF isn't supposed to just trust a manufacturer when they say they are organic or any other thing. As Nate pointed out, they are supposed to do their own homework. Again, this isn't limited to the PCA issue. As mentioned before, Coleman Natural Beef distributed tainted meat through WF as recently as last year. The fact that they aren't different in many circumstances if the source of our protest. But like Nate and most of you, I have been an ardent supporter and advocate of WF. And yes, I know I am acting like a jilted lover, but I am now coming to grips with the fact that WF are too big to live up to their loftiest ideals. Additionally, for those who live in areas where there may not be other choices for healthier food alternatives, I get your point; WF on its worst day is better than many others. I live in the DC metro area and WF is not the only choice for large selection organic, wholesome products, not by a long shot. So, yes we are blessed with choice. But this is why WF needs to do more than just a little bit in this crisis. It's a tough business and in tough financial times losing customers to competition for lack of effort is just stupid. To restore some faith in its customers, WF should take the lead on insisting that the Federal Government enact stronger legislation and oversight in the organic food arena, given that customers pay a premium for the designation organic and all that this term implies and all that it means to WF. Because clearly whatever system is in place is a near total failure. (In the last 12 months tainted spinach, meats, tomatoes and now peanut products).
02/11/2009 10:13:21 PM CST
Heather says ...
Don't be too surprised about Kashi - it is owned by food giant Kellogg (as of 2000; ah ha! That's why Kashi products often seem to beat out the prices of many other organic products, like cereal . . . ). This is not a comment about Kellogg's food quality, just an observation that high revenues often seem to top of the list of large corporations. Those peanut products must have been unbelievably cheap for so many companies to choose PCA as their supplier!
02/10/2009 2:41:14 PM CST
BBB says ...
"You don’t see grind-your-own peanut butter on the list because the peanuts come from various sources." This is an unacceptable answer. That WF National Procurement doesn't know it's "various sources" (especially under circumstances such as these) is negligent.
02/10/2009 10:29:42 PM CST
Anne says ...
Does anyone know if the West Soy Baked Tofu - Thai Sesame flavor (it has peanuts in it) has been affected by this recall? I looked at the West Soy website and Google'd "peanut recall tofu" but couldn't find anything.
02/10/2009 10:52:00 PM CST
Nate says ...
BTW I am not saying that others are not mostly responsible for the problem here too, but if a store specifically markets themselves a certain way, then does not live up to these marketed standards, this is a form of false advertising, so you should understand my frustration. Let me also reiterate, I am generally a supporter of WF - I do not shop anywhere else and applaud them for many things they do, but for this reason - I demand they live up to their own expectations.
02/11/2009 3:50:59 PM CST
hsiaw says ...
@S Live We've contacted the manufacturer of the Wild Oats brand of peanut butter and have received assurance that this product is not part of the recall.
02/11/2009 4:52:01 PM CST
hsiaw says ...
@Stephanie Many of our purchasing decisions are made on individual store and regional levels. To this end, the best way to get fast, accurate information on certain items involved in this recall is to contact the store directly. You can find their contact information here: http://www.wholefoodsmarket.com/stores or if you'd like me to contact them on your behalf, you can tell me the name of store where you purchased the Honey Roasted Peanut Butter and I'll reach out to their grocery team for you.
02/11/2009 4:54:58 PM CST
Diann says ...
I can see this recall with most large supermarket brands but to see companies such as KASHI using the same lousy processing plants is very disappointing. I always thought the Whole Foods distrubuted better quality items. I guess I will stop shopping in these pricey stores and gamble at the local supermarket, what is the difference if they are all using the same processing plants.
02/04/2009 9:31:07 AM CST
Hillary says ...
I agree Diann. While I will still always shop at Whole Foods I have become very surprised at some of the brands that they carry. I love the 365 brand and I am so glad to know they are not involved in the recall but I chose Kashi because I was sure It was a good brand - bad move, look at all the products they recalled! Shocking.
02/04/2009 12:52:03 PM CST
Margie Cunningham says ...
I cannot find the information about 365 peanut butter and if it is connected to the recall. Please reply. I have a new jar unopened!
02/05/2009 12:02:47 PM CST
Lauri Ward says ...
Are the plain bagged peanuts you sell being recalled for salmonella? Thanks.
02/05/2009 11:55:35 AM CST

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