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72 Comments

Comments

N.K. says ...
I've been using the Grapefruit shampoo and conditioner for almost 2 years now, and I'm really disappointed with the new version. There's not a trace of grapefruit scent, and the conditioner did not work at all. After I used the conditioner, I had to look at the label again to make sure I didn't get the lotion by mistake. I have been recommending the shampoo and conditioner to everyone and thought I had found the best products ever. These new products just don't work for me, I'm not sure what I'm going to use in the future.
12/06/2009 3:24:20 AM CST
Mara Silgailis says ...
Please bring back the old formula unscented shampoo for normal to oily hair. It was a great product at a great price. The new version is terrible: it smells horrible when applied, it doesn't lather, and it feels like we can't work it through our hair. The old version was fantastic and I recommended it to everyone. My teenage sons, who tried out the new version of the shampoo, told me to never buy it again. I agree with them.
12/30/2009 9:00:40 PM CST
Norma LaTuchie says ...
I was disappointed that you've completely changed the scent of the so called Citrus grapefruit shower gel. It doesn't smell anything like the old formula, which is deliciously grapefruity, and the new one doesn't smell like citrus or grapefruit. What gives?
10/12/2009 9:01:41 PM CDT
john says ...
I recently bought the new fragrance free shampoo and am very disappointed, it requires you use three times as much shampoo to feel like it worked, and even then, very little suds. It doesn't seem to clean very well at all. I plan to return the bottles I used and try something else. Please bring back the original formula. What a waste of money.
09/28/2009 12:12:56 AM CDT
CT says ...
The shampoo DOES lather! It is just not a rich, very tangible lather like with conventional shampoos. When I first used the shampoo I noticed that I couldn't *feel* a lather, but I looked at my hair and there was definitely a lather in it. It's there, and it works, even if you aren't noticing it as much. Having long, naturally curly and UNRULY hair, I have used expensive defrizzing and smoothing shampoos and conditioners for many years. I recently purchased the 365 unscented shampoo and conditioner, as I have very sensitive skin right now and I'm trying to eliminate as many scented products from my routine as I can. I really didn't expect it to work well on my hair, because it doesn't claim to do anything special for any particular type of hair. So far it is working well. I comb a little of the conditioner through my hair afterwards as a leave in conditioner, just for a little control. My hair is looking and feeling just as nice as it ever has, if not a little softer! Also - I used to occasionally get pimples on my neck, back and ears, and I was always suspicious that my conditioner was the cause. Since I've been using this I haven't had a single bump, and I don't go "eeek!" when it runs over my face in the shower because it rinses clean and I know it's not going to make me break out. I'm also using the shower gel and body lotion. All great! Thanks for these nice and affordable products!
11/24/2009 7:46:08 PM CST
Camille says ...
My sister-in-law introduced me to your 365 shampoo & conditioners. While I agree with everyone that you have to use a lot of shampoo to get underneath long hair, the product is great otherwise! I've been able to stop using all other hair products when styling my hair just by switching to your product. It is amazing! It took a ton of effort and products to get both sides of my hair to flip under how I like it. With just shampooing and conditioning, my hair does it on it's own. What a miracle product! I love it!
10/11/2009 8:57:04 PM CDT
sean says ...
Rickey, great thanks a ton. I'll try out the Earth Science unscented stuff.
01/13/2010 8:11:49 AM CST
Rickey says ...
Change it BACK PLEASE! I loved this shampoo BEFORE it was reformulated. This new formula leaves my hair greasy. It is terrible. My daughter tried it also and she could not do anything with her hair because it was so terribly greasy. Yes, I chose the correct type, but there is no selection on the conditioner. It is mainly the conditioner that is BAD now. I just returned the unused portion to the store last week. I will not be buying anymore unless it goes back to the way it was before. I would have paid more for the old formula....
12/28/2009 1:38:41 PM CST
Beth says ...
Hi, I live in Las Vegas and the closest Whole Foods to my house is 15 miles away and takes me 30 - 45 minutes to get there due to traffic congestion in this city. I love my 365 Shampoo WITH SODIUM LAURYL SULFATE. If the NEW and IMPROVED version does not lather then I will not be traveling 45 minutes to get this shampoo. Its a waste of my time. I buy other products in WF while I am there but nothing that I need to travel 45 minutes to buy. Most of the other stuff I buy I can buy elsewhere. You just lost a valued customer.
11/29/2009 3:47:14 AM CST
Josefina says ...
Wow, I'm so surprised that people actually think they can have both the sudsy factor along with the absence of harsh surfactants. This is not possible. It's like asking that a box of natural mac and cheese taste exactly like Kraft's, but demanding that the ingredients be 100% natural. Different ingredients will make a different end product. I've used shampoos free of these damaging chemicals for years now and the fact they don't lather as well as traditional shampoos doesn't bother me. What I do is wet my hair throughly, then apply a small amount of shampoo to my hair, wash a little bit, especially into the scalp, then rinse. When I apply a second time I don't have to use a lot at all, as it lathers instantly. No big, crazy suds like chemical shampoos though. But I can live without that!;) I care more about the health of my body than suds... I'm excited to try this product since the price is so much better than the other sulfate-free shampoos out there (around 7 bucks for a small bottle!). For those who want luxurious lather, I would suggest going to a regular supermarket, I would assume there are shampoos that are part natural if that's what you want. It's pretty hard to come across shampoos that contain no laurel sulfate, so you will have a wide range of products to choose from. Actually even most shampoos at my local coop contain that lathering factor, but without some other chemicals that you might want to avoid.
11/17/2009 3:09:43 PM CST
Sarah says ...
I have used the 365 shower gel every day, and the shampoo and conditioner every three or four days for years and have always loved them, However, I am very disappointed in the reformulated shampoo. (I haven't bought the shower gel yet, still using up the old). I have to use more than twice as much and even then it barely lathers and leaves my hair feeling sort of heavy, tangled and hard to comb. I have to use more conditioner to compensate for the shampoo. If it ain't broken don't fix it is a well-known motto that works, so I wonder if you really needed to reformulate your formerly excellent product or whether you were in truth looking for a way to sell twice as much--because users now have to use twice the amount. I see your blurb on this web page is aimed for parents of young children and I'm sure the shampoo works great for baby fine hair, but I have thick, naturally curly hair and even my 17 year old son is complaining about the "new" shampoo. I really don't want to switch to the over priced brands and I won't touch regular store or pharmacy shampoos. Just to say I appreciate the attempts to make a cleaner product but I'm disappointed.
11/03/2009 1:09:40 PM CST
Rickey says ...
I found another fragrance free shampoo and conditioner at the Sally beauty supply in Richardson. The brand name is Naturelle, I believe. The Naturelle shampoo is even better than the earth science, but, I think the earth science conditioner is better. They both are alot better than the new reformulated 365 though. Safe Choice also apparently reformulated their shampoo back in June of 2009. If there's anything to compare the new 365 to, its the "New Coke" disaster of 1985. I will be very surprised if sales do not steadily decline...
01/18/2010 3:38:15 PM CST
sean says ...
Does anyone know of anything similar to the old formula normal to oily UNSCENTED shampoo?
01/05/2010 8:45:20 AM CST
Abella says ...
The new version of the Citrus Grapefruit is hateful. It has a terrible, chemical odor, having lost all the delicious fruitiness of the former version, and weighs down my hair. I totally support the move to a less toxic, more environmentally friendly formula, but you failed to preserve what worked. The old formulation worked perfectly and smelled good, and both of those traits are gone. I won't buy 365 personal care products ever again.
01/19/2010 2:20:14 AM CST
Rickey says ...
When I returned mine, I tried the Jason shampoo and conditioner. That conditioner is nearly just as bad and the shampoo is terrible. I just exchanged the Jason yesterday for the Earth Science shampoo and conditioner, but I have not tried it yet. I tried the Magic botanicals oil free conditioner and it is nearly exactly the same as the 365, not good. The Paul Mitchell Tea Tree shampoo and conditioner works perfectly. It does not have an added fragrance on the ingredients list but it does have a strong mint smell and it does leave a funky smell in your hair all day. My wife is sensitive to fragrances and she doesn't like the smell much but it doesn't seem to hurt her. If the earth science doesn't work out I may stick to the Tea Tree. I am going to call around to some of the shampoo manufacturers and see how much I would have to buy to get them to make a special "fragrance free" batch of regular shampoo and conditioner... You don't get what you don't ask for anyway... Good luck.
01/06/2010 10:46:38 AM CST
Rickey says ...
Tried the Earth Science fragrance free shampoo and conditioner last night. It is pretty good. I am going to stick with it for a while.
01/07/2010 7:57:31 AM CST
Laurie says ...
I spent years searching for the just the right shampoo and conditioner. I finally bought the 365 brand Lavender. Loved, loved, loved it -- until you changed the formula. To me it no longer smells at all like lavender, but more like ashes. Very disappointed in the formula change. Ufortunately I will have to start my search again.
01/15/2010 2:54:37 PM CST
nicole says ...
I decided to try the fragrance-free whole foods shampoo since it is more affordable than the Alba shampoo I have been using. For being "fragrance-free" it smelled awful, much like chemicals. I compared the ingredient list to the list on my Alba bottle, and the whole foods brand had a lot more unrecognizable ingredients. Although it's going to cost me quite a bit more, I'll be sticking with my Alba shampoo. It doesn't contain parabens or sodium laurel sulfates, is 100% vegetarian ingredients and not tested on animals, leaves my hair feeling light and has a pleasant smell.
02/07/2010 3:17:21 PM CST
Rhonda says ...
I agree with the previous posters. For a while I wondered if I got a "Bad Batch" before seeing this blog. I have oily hair and this just does not seem to get my hair clean. I am now looking for other alternatives.
02/05/2010 5:20:39 AM CST
Alli says ...
I just ran out of my bottle of "old" lavender shampoo and ended up buying a bottle of Trader Joe's new formula, which is also free of SLS, parabens, etc. This lathered up great, but left my hair feeling greasy and heavy. So I went to WF and grabbed a bottle of the reformulated lavender shampoo, excited to see it was now made without SLS. Boy was I disappointed! This also leaves my hair feeling greasy and heavy and not clean. At least TJ's version had foaming action. I know you don't need suds to clean, but this doesn't lather at all and I feel like I can't spread the shampoo around my whole head. If there is no sudsing, and you can't spread the shampoo around, how can you get the whole head clean? It feels like I clean only the part of my hair where I immediately put my hands after applying. I'll try the re-wetting suggestion, but I may be switching back to Trader Joe's. I hate having to feel the greasiness and heaviness of my hair throughout the day!
02/12/2010 6:01:50 AM CST
LouAnn says ...
Loved the old formula, hate the new. Aside from all of the problems listed in other comments, the dark purple ink on the lavender bottles runs and has stained my white shelf. What is the point of a shampoo that doesn't clean and smells bad. or a conditioner that leaves hair in worse shape and smells bad? Sorry, WF--you got this one wrong.
02/19/2010 3:26:24 PM CST
Christy says ...
Thank you sooooo much for removing the sulfates from the 365 shampoo! My health is more important than lather. :) And thank you for providing unscented options. My only complaint is the 365 body washes. I tried both unscented and the grapefruit scent and thought both had an awful chemical smell. So I now use the Everyday Shea unscented body wash. Please take a look at the Everyday Shea ingredients. It would be great to see the same "all natural" ingredients in the 365 line. Cheers!
02/26/2010 7:48:53 AM CST
Christy says ...
I would have to agree with some of the other comments that are being made in regards to the shampoo. I had purchased both the new and old formula,and there is definately a difference in regards to the lathering quality of the new formula. I have longer hair, and I need that certain "something" to make the shampoo distribute itself throughout my hair; otherwise I will have to use a large handful of it every washing. The new formula needs improved lathering substance. I still love the conditioner, even though I need alot of that to distribute in my hair, as well.
03/14/2010 8:36:57 AM CDT
Skip Savage says ...
My experience with the old lavender-scented shampoo was excellent. My wife picked up a bottle of the new citrus version and we compared both side-by-side. First thing to notice was a definite change in consistency. At first I thought someone had added water to the citrus one, because it was pretty thin. After reading comments here, I suppose that's the way it's supposed to be. Same lack o'lather as others have reported. When I was a child back in the 70s my mother always bought big bottles of house-brand shampoo from Woodward's, a now-defunct department store. It was also thinnish and did not lather much. She was savvy and told us about the lathering chemicals other brands used. My preference would be for a concentrated version - less weight to ship around the country. I can add my own water.
02/27/2010 4:36:55 PM CST
Leigh says ...
I tried WF's old shampoo formula a while back and I'm sad to say I hated it. It made my fine hair limp and dull. Anyway, recently my scalp has been itchy and flaky and a friend told me to try an SLS-free shampoo. I headed to Whole Foods where I planned on buying Kiss My Face Big Body as I had seen it had received good reviews but... at $7 for such a small bottle? While the big bottles of 365 shampoo were only $5? I debated for a bit, but just a little since, yes, I'm very cheap. I figured if the shampoo sucked I could use it to clean my paint brushes. It so doesn't suck. It leaves my hair soft, shiny, and light, but not at all frizzy (I'm using Citrus Grapefruit). I just hope my scalp clears up, because I love this shampoo so far. Thanks for the new formula WF!
03/03/2010 8:29:59 PM CST

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