Whole Foods Market Reno offers Personal Shopping so you don’t have to miss out on the quality of food and products that we have available. We will make that weekly trip to the store a chore no longer. We will bring the quality to you!
Is your office pantry full of preservatives and artificial flavors? Would you like to give your employees something a bit more healthy and tasty? We can revamp your office cupboards and make your break room more delightful.
Let us shop for you, Just Ask!
Our Concierges will bring your groceries right to your door; they will even unpack it and put it away for you. They will shop for you and make it easy for you to get in out of the store (literally!), with their pickup service. Did your friend just have a baby, get married, move to a new house or have a birthday coming up? Celebrate all these things with a beautiful, one of a kind gift basket made by one of our Concierges.
How our Personal Shopping Services work:
- Contact our Concierge at 775. 852. 8023 ext.266 or via email NC.RNO.Concierge@wholefoods.com.
- You will receive a customer profile to highlight your shopping preferences and a shopping list template.
- After you make your list, email it directly to our Concierge at the above address and we will get started shopping for you.
- If you are interested in using our service regularly, we can schedule a reoccurring shop in our calendar.
- Please allow 24 hours’ notice for all orders.
- Concierge Service Fee is 10% of the total order.
- Each order needs to meet a $50 minimum.
- Our Concierge provides FREE delivery services. (Fees may apply to areas outside of a 65 mile radius)
- Try out the Whole Foods iPhone Application, where you can utilize our shopping list tool and build directly from recipes.
Personal Profile (link to form) *link coming soon!
Shopping List Form (link to form) *link coming soon!
- Custom gift basket for any occasion.
- Click Here for a list of packages to give as gifts to your friends or to yourself. *link coming soon!
Fill out our personal shopping profile to get started today!
Q: How does the service actually work?
A: After all the preliminary stuff is taken care of (profile turned in, credit card on file, and a date scheduled); you can send your list to us. We will shop it; taking care to get specific items you have requested and pick items based off how the profile is filled out. We will deliver your groceries to you on the scheduled date and time. Or have everything ready for you to pick up at the store.
Q: Where exactly are you keeping my credit card information?
A: Your credit card information is kept on a secure encrypted hard drive that only Heather and Cody have access to. If you are not comfortable with this, you may opt for the pick-up service. Pick-ups do not require us to keep a credit card on file and you may pay when you get to the store.
Q: How do I write out my list for you?
A: We offer a shopping list form (link?) to fill out that will be emailed directly to our Personal Shoppers. There is also an Excel spread sheet that we can send you. Or if you would like to just type up an email, and make it look something like this:
1 half gallon 365 Org 2% milk
1 dozen cage free eggs (w/ omega-3 if available)
1 lb. Org almonds from bulk
2 lbs. ground turkey thigh (2 separate packages 1lb each)
½ lb. sliced salami (Applegate brand if available)
1 lb. or about 5 tomatoes
3 Russet potatoes
Large container of mixed greens (not the Herb blend, yuck)
Something delicious from the bakery? We really like cheesecake….
It doesn’t have to be beautiful; it just has to be fairly specific. As time goes on, we will learn what you prefer.
Q: If we don’t have something in stock or available, what do you do?
A: If you have chosen to have no substitutions, we will bypass that particular item and contact you later to see if there is something else you would like or just not get the item.
If you do not mind substitutions, we will pick an item that is similar in quality.
If is a large cut of meat or seafood (a main staple in that night’s dinner) or something that is fairly expensive, we will give you call and ask you if you would like something different. We want to make sure you get everything on your list!
Q: Can I set up a reoccurring delivery/pickup?
A: Of course! This is what we are here for. We just have to figure out what is a good time for you and what is a good time for us. After that we would love to shop for you regularly!
Q: Will you send me a reminder every time?
A: We will send you a reminder if we don’t see your list come in on the day it is due. Hopefully, if you have regular shops scheduled, it will become a part of your normal routine.
Q: What if you deliver my groceries and no one is home?
A: There is an option on the profile to give us permission to enter your property in the event that no one is home to receive us. We will go in and unload your groceries for you. We will put the perishable where they need to be and everything else will either be left on the counter or we can put that away for you as well. Both Heather and Cody are fond of animals and even bring treats.