Private Label Brands: Quality FAQ
Where can I find information about product recalls?
Up to date information about product recalls can be found on our Product Recalls page.
What do I do if a product doesn't taste right?
If you are unsatisfied with a Private Label product due to unusual taste or consistency, please return it to your local Whole Foods Market for a full refund or exchange.
What do I do if there is a problem with a product (i.e. finding something foreign)?
First, retain all parts of the packaging, product, and foreign object. Second, return the product to your local Whole Foods Market. Notify the Guest Services desk of the issue along with your name and contact information. They will contact us for further investigation.
If you prefer, email us and include the product name, bar code, a brief description of the issue, and a printed date or expiration code. Someone from the Private Label office will be in contact and will follow up with more information. We take every complaint seriously and investigate with our manufacturers as standard procedure.