Concierge Services at North Burnaby

At Whole Foods Market, we are continually developing ways to create the ultimate shopping experience for our guests. We know you are busy and want to find ways to make your life easier. If you have a special request, just ask! Give us a call at 604-205-5032 (ext. 231) or stop by the Customer Service desk to learn more.


Gift Baskets

Have a new neighbor you would like to welcome? Did a new addition to the family just arrive? Need to pamper someone special? We can create custom gift baskets starting from $50. Prefer to shop for the items yourself? We can arrange and wrap the items of your choosing in a basket. We have three different basket sizes. For a simple gift option, we also offer reusable gift bags.  A list of our premade gift baskets is available on our website under “Gift Baskets at North Burnaby”. (Custom gift baskets may require 24-28 hours’ notice)


Personal Shopping and Delivery

Have a shopping list but no time? We can take care of everything from selecting the best produce to learning what you like and fitting it into your budget. Personal shopping is FREE with a minimum $25 order. Orders may be placed Monday through Friday between noon and 3:00PM. Same day delivery is available and your order will arrive between 4:00PM and 8:00PM.


Store Tours

Our Store Tours are available for schools, organizations or special interests groups as well as individuals and families.  They take place weekdays (excluding statutory holidays) and run approximately 30 – 90m minutes depending on the size.

Tours are structured to meet the needs of the group.  Topics covered can include healthy eating, shopping on a budget, food sensitivities or just an introduction to Whole Foods Market.  Tours are free, and always include healthy or indulgent sampling throughout the store.

We require four weeks’ notice for large groups (15-30 people) and three weeks’ notice for small (under 15 people) and depend on availability.