Quick Q&A

How do I get a refund?

If you would like to return a product and made the purchase in one of our stores, please contact your local store and visit their customer service desk. If you would like a refund for a product that was not to your satisfaction, you will need to have your receipt as proof of purchase. Then call our Customer Care team at 1-844-WFM-TALK or complete the form on the Contact Us page. Please note that time limits may apply. In addition, refunds for beer, wine and liquor are frequently subject to state or local restriction and can only be performed at the store.

If you made your purchase through amazon.com, contact Amazon's Customer Care team. For purchases made through another third-party partner like Google, Instacart or Shipt, please contact that business directly for help.

Can I get groceries delivered?

Grocery delivery is offered in select areas through Amazon Prime Now and other third parties. Learn more. You can also purchase 365 Everyday Value® pantry staples on amazon.com.

How do I check my Whole Foods Market® gift card balance?

You can check the balance on your gift card 3 ways:
1. Online. Visit the Gift Cards section of our website. Then, under "Manage Your Gift Cards", enter your card number and PIN.
2. On the phone. Call 1-866-936-2255.
3. In store. Ask a team member at checkout for help or visit the customer service desk.

How do I apply for an Amazon Rewards Visa Signature Card?

Visit amazon.com/amazonvisa to apply for or learn about the Amazon Rewards Visa Signature Card and benefits.

I had a great experience at one of your stores. How can I share my appreciation?

We'd be thrilled to hear about your customer service experience and will gladly share your feedback with the appropriate leadership so that team member (or team members) can get the kudos they deserve. Please call our Customer Care team at 1-844-WFM-TALK or complete the form on the Contact Us page.

I have a charge from Whole Foods Market on my credit card that I don’t recognize. What do I do?

If you see any unauthorized charges, contact the company that issued your credit card. The number is usually on the back of the card. Many credit card companies have rules that restrict them from requiring you to pay for fraudulent charges that are reported in a timely manner.

I don’t want to receive mail from Whole Foods Market. What do I do?

To opt out of direct mail, call our Customer Care team at 1-844-WFM-TALK or complete the form on the Contact Us page, and be sure to provide your mailing address. Please allow 4 to 8 weeks for mail to stop because we may have flyers already in production.

Where can I get more information about a product recall?

You can check up-to-date information regarding class 1 recalls that affect Whole Foods Market stores in the U.S. For any other recall information, we recommend checking foodsafety.org, which provides food safety and food recall information from both FDA and the U.S. Department of Agriculture (USDA).

How do I apply for a job at Whole Foods Market?

You can search our online job listings for openings at Whole Foods Market and Whole Foods Market 365™ stores, global and regional offices and distribution centers. Please note that job openings at stores opening soon will be posted in a timely manner. Best of luck in your job search!

I have questions about my job application. Where can I get help?

If you have questions about your job application, please contact the appropriate store, regional office or national office directly.

How do I donate to a Whole Foods Market foundation?

You can donate online through each foundation's website at Whole Planet Foundation®, Whole Kids Foundation® or Whole Cities Foundation®. Thank you for supporting our foundations and furthering their missions.

How can my nonprofit apply for sponsorship or a donation?

Local nonprofit organizations looking to partner with a local store can request a donation online. If you're looking for sponsorships, partnerships, product placements or donation requests from our global office, submit a proposal on our global request page.

How do I become a vendor?

The process of becoming a Whole Foods Market supplier starts at rangeme.com. Before you begin, be sure to review key information for potential suppliers including what it takes to meet our quality standards.

I’m a team member. How do I get my W-2?

You can obtain a copy of your W-2 through mytaxform.com. Whole Foods Market's Employer ID is 10890. The website will ask for your pin, which is the last 4 digits of your social security number unless you have manually set another pin. If you have any further questions, please contact your location's Payroll Benefits Specialist or call the Global Headquarters at 1-512-477-5566 and follow the prompts to speak to Team Member Services.

How do I contact the corporate or regional offices?

The global office can be reached by calling 1-512-477-4455, and contact information for our regional offices is available on the Regional Offices section of our website. However, if this is a customer service question, please call our Customer Care team at 1-844-WFM-TALK or complete the form on the Contact Us page.