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We're here to help. FAQ: Meals & Catering

Meals & Catering

Online ordering for an event or special occasion can be done through our online meals and catering site. Learn more .

Amazon Prime members can shop Amazon.com/WholeFoods or on the Amazon app for free 2-hour delivery or free 1-hour pickup in select U.S. cities.

Some Whole Foods Market stores are able to accommodate requests for custom cakes. Contact your local store to see how they can help.

Please contact your local store for help.

Some Whole Foods Market stores are able to accommodate special requests. Contact your local store to see how they can help.

Yes. After selecting your store and clicking on an item from the menu, you'll find nutritional information beneath the Details section. For more information, contact our Customer Care team via chat below, or at .

To view your order, make changes to the pickup time or cancel an existing order, visit www.wholefoodsmarket.com/shop/find-order .

Pickup dates and times can be modified online up to 48 hours before your original scheduled pickup time. You will need your order number (found in your confirmation email), email address and billing zip code handy. Additionally, you can also add or remove items and change pickup locations up to 48 hours before the scheduled pickup time by calling our Customer Care team at .

Orders can be canceled online up to 24 hours before your scheduled pickup time. You will need your order number (found in your confirmation email), email address and billing zip code handy. Unfortunately, we can't offer refunds for orders canceled less than 24 hours before the scheduled pickup date and time or for orders that are not picked up.

If your order is scheduled for pickup within the next 48 hours, it’s too late to add items. However, our stores have extra sides and desserts on hand for last-minute additions. (Varieties offered in-store may differ from menu items.) Please call your local store if you’d like them to set something aside for you.

All items in your order are refrigerated, so they are cold when you pick them up. However, reheating instructions are included. Many of our dishes can be reheated right in the packaging, while others may require a pot, pan or baking sheet.

Keep hot foods between 140°F and 165°F until serving time. Cold food should be held at 40°F or colder.

Make sure there are plenty of serving utensils to help your guests serve themselves without mixing foods from different dishes.

The absolute maximum time for leaving prepared foods at room temperature is 2 hours—including time for preparation, serving and eating. Discard any perishable foods left at room temperature longer than 2 hours.

In select areas, a selection of ready-to-eat items like sushi, pizza and made-to-order sandwiches are available to order through the Whole Foods Market mobile app. Items can be picked up in store or delivered through DoorDash for a fee.

This service is available to iOS users only at this time and does not include grocery items. For information on grocery delivery and pickup, see amazon.com/wholefoods .

The Made to Order service is available in a limited area, with plans to expand. To see if Made to Order is available in your store, open the Whole Foods Market iOS mobile app, navigate to “Made to Order” on the Order tab and click "check for your store.”

Only the items listed on the menu are available to order. Some items, like pizza and sandwiches, have customization options available. Select a store to see all menu options.

Yes. A link to "Nutrition Information" is accessible from each individual menu item detail page and includes nutrition information, ingredient list and allergens.

Order hours on our app vary. At this time, orders cannot be pre-scheduled for a future date or time. To view options for ordering further in advance, view our catering options at shop.wfm.com .

You can order a maximum quantity of 10 of any individual item. View our catering options at shop.wfm.com if you’d like to place an order for a large group or place an order in advance.

Once your order is ready for pickup, the banner at the top of your order confirmation page in the app will update. If you have opted-in, you will receive a notification.

If you requested delivery, you will receive text messages from DoorDash with updates on your delivery status. You'll have to consent to receive text messages when placing your order to receive updates from DoorDash on your delivery status.

Once an order has been placed it is not possible to make changes or cancel.

Contact Whole Foods Market Customer Care at .

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