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We're here to help. FAQ: Meals & Catering

Meals & Catering

Ordering opens about a month before the holiday in question - and closes two days before. In other words, orders must be placed 48 hours before your intended pickup time.

Online ordering for an event or special occasion can be done through our online meals and catering site. Learn more .

Amazon Prime members can shop Amazon.com/WholeFoods or on the Amazon app for free 2-hour delivery or free 1-hour pickup in select U.S. cities.

Some Whole Foods Market stores are able to accommodate requests for custom cakes. Contact your local store to see how they can help.

Please contact your local store for help.

Pickup dates and times can be modified online up to 48 hours before your original scheduled pickup time. You will need your order number (found in your confirmation email), email address and billing zip code handy. Additionally, you can also add or remove items and change pickup locations up to 48 hours before the scheduled pickup time by calling our Customer Care team at .

If your order is scheduled for pickup within the next 48 hours, it’s too late to add items. However, our stores have extra sides and desserts on hand for last-minute additions. (Varieties offered in-store may differ from menu items.) Please call your local store if you’d like them to set something aside for you.

Orders can be canceled online up to 24 hours before your scheduled pickup time. You will need your order number (found in your confirmation email), email address and billing zip code handy. Unfortunately, we can't offer refunds for orders canceled less than 24 hours before the scheduled pickup date and time or for orders that are not picked up.

Some Whole Foods Market stores are able to accommodate special requests. Contact your local store to see how they can help.

All items in your order are refrigerated, so they are cold when you pick them up. However, reheating instructions are included. Many of our dishes can be reheated right in the packaging, while others may require a pot, pan or baking sheet.

Yes. After selecting your store and clicking on an item from the menu, you'll find nutritional information beneath the Details section. For more information, contact our Customer Care team via chat below, or at .

We're sorry there was a problem with your order. Please reach out to your local store as soon as possible so they can help.

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