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We're here to help. FAQ: Meals & Catering

Meals & Catering

Online ordering for an event or special occasion can be done through our online meals and catering site. Learn more .

Amazon Prime members can shop Amazon.com/WholeFoods or on the Amazon app for free 2-hour delivery or free 1-hour pickup in select U.S. cities.

Some Whole Foods Market stores are able to accommodate requests for custom cakes. Contact your local store to see how they can help.

Please contact your local store for help.

Some Whole Foods Market stores are able to accommodate special requests. Contact your local store to see how they can help.

To view your order, make changes to the pickup time or cancel an existing order, visit www.wholefoodsmarket.com/shop/find-order .

Ordering opens about a month before the holiday in question - and closes two days before. In other words, orders must be placed 48 hours before your intended pickup time.

Pickup dates and times can be modified online up to 48 hours before your original scheduled pickup time. You will need your order number (found in your confirmation email), email address and billing zip code handy. Additionally, you can also add or remove items and change pickup locations up to 48 hours before the scheduled pickup time by calling our Customer Care team at .

Orders can be canceled online up to 24 hours before your scheduled pickup time. You will need your order number (found in your confirmation email), email address and billing zip code handy. Unfortunately, we can't offer refunds for orders canceled less than 24 hours before the scheduled pickup date and time or for orders that are not picked up.

Reheating instructions are included with your order or you can get them by visiting shop.wfm.com and selecting your local store. You can also give us a call at , and we will be happy to assist you.

We’re so sorry there’s a problem with your order. Please contact your local store as soon as possible so they can help make it right. Find your local store's phone number .

Keep hot foods between 140°F and 165°F until serving time. Cold food should be held at 40°F or colder.

Make sure there are plenty of serving utensils to help your guests serve themselves without mixing foods from different dishes.

The absolute maximum time for leaving prepared foods at room temperature is 2 hours—including time for preparation, serving and eating. Discard any perishable foods left at room temperature longer than 2 hours.

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