We're here to help. FAQ: Meals & Catering

Meals & Catering

Holiday meals, turkeys, sides, appetizers, platters and desserts can be ordered online at shop.wfm.com or by phone at

Hanukkah – November 29 ­– December 22
Christmas – November 29 – December 22
New Year’s Eve – November 29 – December 29

Meals, turkeys, sides, appetizers, platters and desserts reserved online and through our Holiday Table can only be picked up in the store. Visit shop.wfm.com to review our menu and place your order. Please note that stores which normally deliver catering do not deliver holiday meals.

In order to distribute traffic more evenly, we have limited the number of pickup windows in each time slot.

All items in your holiday meal are refrigerated, so they will be cold when you pick them up. Be sure to allow time for reheating each dish before your meal. Many of our dishes can be reheated right in the packaging while others require a separate pot or pan.

Reheating instructions can be viewed by clicking the "Reheating Instructions" link in your confirmation email. You can also give us a call at 1-844-936-2428 , and we will be happy to assist you.

To view your order, make changes to the pickup time or cancel an existing order, visit www.wholefoodsmarket.com/shop/find-order .

If your order is scheduled for pickup within the next 48 hours, it’s too late to add items to your order. Luckily, our stores will have extra sides and desserts on hand for any last-minute additions to fill out your celebration. Please note that varieties offered in store may vary. If you’d like your local store to set something aside for you, give them a call. They’ll be happy to help. Find your local store .

We are operating under social distancing guidelines, implementing enhanced cleanliness and sanitation protocols, and more. Click here for more information.

Our stores are generally less busy in the morning compared to late afternoon and evening.

Detailed information on your store’s pickup process will be included in your order reminder email 72 hours prior to your scheduled pickup.

For pickup orders placed on Whole Foods Market on Amazon.com, some locations offer curbside options. See amazon.com/wholefoods for details.

To ensure the safety of our customers, we are offering multiple pickup stations in stores for orders placed on shop.wfm.com . Some stores offer curbside pickup on prepaid orders. Detailed information on your store's pickup process will be included in your order reminder email 72 hours prior to your scheduled pickup.

For pickup orders placed on Whole Foods Market on Amazon.com, some locations offer curbside options. See amazon.com/wholefoods for details.

We’re so sorry there’s a problem with your order. Please contact your local store as soon as possible so they can help make it right. Find your local store's phone number .
If it’s within 24 hours of Thanksgiving, call your local store immediately because many of our stores close early on Thanksgiving Day.

Don’t be alarmed if the surface of your fresh turkey seems icy. Fresh turkeys are kept just below freezing to maintain a crust of ice on the surface, which easily melts when stored in your refrigerator.

If thawing your bird in the fridge, plan for 1 day of thawing for every 4 pounds of turkey, so a 12- to 16-pound bird will take 3–4 days to thaw. Once the turkey is thawed, it’s safe to keep in the fridge for another 1–2 days. Err on the side of starting early to ensure a ready-to-cook bird on the day of your celebration.

Short on time? You can thaw your turkey by submerging it in cold water. Plan for 30 minutes per pound. Make sure the turkey is in a leak-proof, sealed plastic bag (you don’t want a waterlogged bird) then submerge the wrapped bird in cold tap water. Change the water every 30 minutes. The turkey should be cooked immediately after it’s thawed. With this method, a 12- to 16-pound bird should be ready to cook in 6–8 hours.

Vegan items are labeled on our holiday menu. If you wish to review the list of ingredients in a specific dish, give us a call at 1-844-936-2428, and we will be happy to assist you. Keep in mind that all of our holiday dishes are prepared in kitchens that process ingredients which may contain allergens such as milk, eggs, fish, shellfish, nuts and gluten, as well as other allergens. We are not able to accommodate guests with food allergies or modify dishes to meet special dietary needs. Instead check out our frozen section and grocery aisles for packaged products that meet your needs.

Some menu items are made from ingredients that do not typically contain gluten, like vegetables. However, all our holiday dishes are prepared in kitchens that use ingredients containing gluten, as well as other allergens. We are not able to accommodate guests with severe allergies or modify dishes to meet special dietary needs. Instead check out our frozen section and grocery aisles for packaged products that meet your needs.

You can find a handy servings chart to help you decide how much to buy here .

To maintain deep chill (35°F) store turkeys in the coldest spot in fridge, turned down as low as possible, or store in a secondary fridge or freezer.

Keep hot foods between 140°F and 165°F until serving time. Cold food should be held at 40°F or colder.

Make sure there are plenty of serving utensils to help your guests serve themselves without mixing foods from different dishes.

The absolute maximum time for leaving prepared foods at room temperature is 2 hours—including time for preparation, serving and eating. Discard any perishable foods left at room temperature longer than 2 hours.

Turkey leftovers generally should be good for 3–4 days in the fridge or for 3–6 months in the freezer.

Orders can be canceled online up to 24 hours before your scheduled pickup time. You will need your order number (found in your confirmation email), email address and billing zip code handy. Unfortunately, we can't offer refunds for orders canceled less than 24 hours before the scheduled pickup date and time or for orders that are not picked up.

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