California Consumer Privacy Act
California residents may request access to or deletion of personal information maintained by Whole Foods Market by completing the
online request form
(choose “CCPA Request” from the drop-down menu) or calling us at
Before we can begin fulfilling a request, we will need to verify your identity by validating that you have control over the email address that was provided with the request. To do so, we will send a verification email asking you to click a link to verify your identity. In limited cases, we may request additional information to verify your identity.
Shortly after submitting your request you will receive an email asking you to verify your identity. After you verify your identity, we will begin fulfilling your request, and, within 45 days of submission of the request, we will send you a communication that describes the actions that were taken in response to your request. In certain cases, we may need up to an additional 45 days to respond to your request. If so, we will let you know of the extension within the original 45-day period.
Whole Foods Market does not associate in-store purchase information stored on its systems with an identified customer, so we are not able to provide or delete that information in response to an access or deletion request. However, California residents may make a request under the California Consumer Privacy Act regarding the personal information associated with purchases made at Whole Foods Market stores using their Amazon Prime discount or a payment card associated with their Amazon account by submitting a request directly to Amazon (if you wish to do so, please go here for more information).
Whole Foods Market email and direct mail marketing communications are sent only to Amazon account holders using the contact information associated with their Amazon accounts. That contact information is stored solely on Amazon’s systems and therefore Whole Foods Market does not have the ability to access or delete that information.
You may opt out of the receipt of email marketing communications from Whole Foods Market by following the unsubscribe instructions in those communications or by adjusting your Email Subscription Preferences . And you may opt out of the receipt of direct mail marketing communications from Whole Foods Market by adjusting your Communication Preferences (under the "Mail Preferences" section, select "do not send me marketing information by mail").
If you would like to request access to or deletion of your Amazon account information, please visit here for more information.
No, we are only able to support access and deletion requests made by California residents at this time. For general information about how Whole Foods Market collects, uses, and shares our customers’ personal information, please read our Privacy Notice .
Yes, to do so please provide the personal email address that was in your Workday profile when making the request and indicate that you are a former Team Member (either by providing that information in the free-text field at the bottom of the online request form, or, if the request is made by phone, by informing the Customer Care representative). If your Workday profile did not include a personal email address (or you can’t remember which personal email address was in your Workday profile), then please contact us at firstname.lastname@example.org as we will need to collect additional pieces of information to identify the discount card usage information that relates to you.
Yes, California residents can designate an authorized agent to submit a request under the California Consumer Privacy Act on their behalf. To do so, please have the agent submit an access or deletion request on your behalf by completing the online request form (choose “CCPA Request” from the drop-down menu) or calling us at 1-844-WFM-TALK . When submitting a request, the agent will need to:
- Provide your zip code, name, email address, and phone number when prompted by the online request form or the Customer Care representative.
- Provide their own name and email address, a statement indicating that they are acting as an authorized agent to submit a request on your behalf, and, if applicable, a statement indicating that you have provided them with a power of attorney that is valid under California law. That information should be included in the free-text field at the bottom of the online request form, or, if the request is made by phone, that information should be provided to the Customer Care representative.
After the agent request has submitted the request, you will receive an email asking you to verify your identity. After you verify your identity, we follow up with you and/or your agent to gather any additional information we need to fulfill the request.