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We are taking extended measures to ensure the safety and wellness of our team members and communities at this time. Learn more.

How we are caring for our team members

Our team members are our top priority, and we’ve taken the following steps to support them during this time of uncertainty:

  • We are strongly encouraging all of our Team Members to receive a COVID-19 vaccine. U.S. and Canadian hourly Team Members who receive their COVID-19 vaccine and provide their proof of vaccination to the company will receive $40 / 50 CAD for each dose – or up to $80 / 100 CAD of additional pay.

  • We have implemented enhanced daily cleanliness and sanitation protocols across all stores and facilities, on top of our standard stringent protocols.

  • We are operating under social distancing guidelines in our stores and facilities, ensuring that interaction among team members and between team members and customers can happen at a safe distance.

  • Effective, June 1, 2021, in accordance with guidance from the CDC, U.S. Team Members who are fully vaccinated against COVID-19 and registered in the Whole Foods Market system can choose to work without a mask, except if there is a state or local mandate in place that requires a mask. Masks are still required in our Canada and UK locations, as well as any U.S. stores with a state or local mandate.

  • We have implemented mandatory daily temperature check screenings for team members and Prime Now Shoppers in all stores and facilities in the U.S.

  • We have implemented crowd control measures that limit the capacity of customers based on store size and installed spacing guidelines for lines throughout the store, including outside of the store, at the register and in departments such as Meat and Seafood.

  • All team members placed into quarantine or diagnosed with COVID-19 will receive up to an additional two weeks of paid time off, as announced by our parent company, Amazon.

  • Like our full-time team members, all part-time team members are eligible to accrue paid time off, which can be used at their discretion.

  • We have increased funds available through our Team Member Emergency Fund, which is available to all team members faced with an unforeseeable emergency or critical situation. Amazon has committed an additional $1.6M to support the fund, bringing the total to $3.34M. All additional donations to the fund will be matched 100% by Whole Foods Market.

  • We have asked team members to cancel nonessential business travel (both domestic and international).

  • Team members who have jobs based in our regional offices and global headquarters are empowered to choose to work from home if they are able.

  • We have additional shopping hours designated especially for team members to allow them to purchase the items they need.

More on our COVID-19 response:

How we are serving our customers
How we are adjusting the operations in our stores