We are taking extended measures to ensure the safety and wellness of our communities, including adjusting store hours. Check your local store page for new hours. Customers 60+ are welcome to shop beginning one hour before stores open to the general public. Learn more.

How we are caring for our team members

Our team members are our top priority, and we’ve taken the following steps to support them during this time of uncertainty:

  • We have implemented enhanced daily cleanliness and sanitation protocols across all stores and facilities, on top of our standard stringent protocols.
  • We are operating under social distancing guidelines in our stores and facilities, ensuring that interaction among team members and between team members and customers can happen at a safe distance.
  • We have implemented crowd control measures that limit the capacity of customers based on store size and installed spacing guidelines for lines throughout the store, including outside of the store, at the register and in departments such as Meat and Seafood.
  • If they are unable or unwilling to work their scheduled shift, team members have unlimited call-outs during this time.
  • All part- and full-time hourly team members at Whole Foods Market stores and facilities in the U.S. and Canada are receiving an additional $2 per hour on top of their current hourly rate through the month of April. In the U.K., part-time and full-time team members in our stores and facilities will receive an additional 2£ per hour through the month of April.
  • All part- and full-time hourly team members at Whole Foods Market stores and facilities will receive double their regular hourly base rate of pay for every overtime hour worked in a workweek from March 16 through May 3, 2020. Enhanced overtime pay is something that Whole Foods Market activates during high-volume holidays, emergency situations or natural disasters.
  • All team members placed into quarantine or diagnosed with COVID-19 will receive up to an additional two weeks of paid time off, as announced by our parent company, Amazon.
  • Like our full-time team members, all part-time team members are eligible to accrue paid time off, which can be used at their discretion.
  • We have increased funds available through our Team Member Emergency Fund, which is available to all team members faced with an unforeseeable emergency or critical situation. Amazon has committed an additional $1.6M to support the fund, bringing the total to $3.34M. All additional donations to the fund will be matched 100% by Whole Foods Market.
  • We have asked team members to cancel nonessential business travel (both domestic and international).
  • Team members who have jobs based in our regional offices and global headquarters are empowered to choose to work from home if they are able.
  • We are distributing face masks and gloves to team members across our stores at the beginning of each shift.
  • We have additional shopping hours designated especially for team members to allow them to purchase the items they need.
  • We have implemented daily temperature check screenings for team members and Prime Now Shoppers in all stores and facilities in the U.S.

More on our COVID-19 response:

How we are serving our customers
How we are adjusting the operations in our stores