We are taking extended measures to ensure the safety and wellness of our team members and communities at this time. Learn more.

How we are caring for our team members

Our team members are our top priority, and we’ve taken the following steps to support them during this time of uncertainty:

  • We have implemented enhanced daily cleanliness and sanitation protocols across all stores and facilities, on top of our standard stringent protocols.
  • We are operating under social distancing guidelines in our stores and facilities, ensuring that interaction among team members and between team members and customers can happen at a safe distance.
  • All Whole Foods Market team members, Prime Now Shoppers and third-party workers are required to wear face masks while working.
  • Along with the required face masks, team members are also offered gloves and personal face shields for additional protection.
  • Effective July 20, Whole Foods Market requires all customers to wear face coverings while shopping in our stores to protect the health and safety of our Team Members and communities. Whole Foods Market provides face masks at the entrance of all stores for customers who do not have their own face covering. Stores will continue to follow local ordinances regarding personal protective equipment.
  • We have implemented mandatory daily temperature check screenings for team members and Prime Now Shoppers in all stores and facilities in the U.S.
  • We have implemented crowd control measures that limit the capacity of customers based on store size and installed spacing guidelines for lines throughout the store, including outside of the store, at the register and in departments such as Meat and Seafood.
  • All team members placed into quarantine or diagnosed with COVID-19 will receive up to an additional two weeks of paid time off, as announced by our parent company, Amazon.
  • Like our full-time team members, all part-time team members are eligible to accrue paid time off, which can be used at their discretion.
  • We have increased funds available through our Team Member Emergency Fund, which is available to all team members faced with an unforeseeable emergency or critical situation. Amazon has committed an additional $1.6M to support the fund, bringing the total to $3.34M. All additional donations to the fund will be matched 100% by Whole Foods Market.
  • We have asked team members to cancel nonessential business travel (both domestic and international).
  • Team members who have jobs based in our regional offices and global headquarters are empowered to choose to work from home if they are able.
  • We have additional shopping hours designated especially for team members to allow them to purchase the items they need.

More on our COVID-19 response:

How we are serving our customers
How we are adjusting the operations in our stores