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Yes, California residents can designate an authorized agent to submit a request under the California Consumer Privacy Act on their behalf. To do so, please have the agent submit an access or deletion request on your behalf by completing the online request form, calling us at 844-WFM-TALK, or visiting the customer service desk at one of our California-based stores. When submitting a request, the agent will need to:
Provide your zip code, name, email address, and phone number when prompted by the online request form or the Customer Care representative.
Provide their own name and email address, a statement indicating that they are acting as an authorized agent to submit a request on your behalf, and, if applicable, a statement indicating that you have provided them with a power of attorney that is valid under California law. That information should be included in the free-text field at the bottom of the online request form, or, if the request is made by phone, that information should be provided to the Customer Care representative.
After the request has been submitted, you will receive an email asking you to verify your identity. After you verify your identity, we follow up with you and/or your agent to gather any additional information we need to fulfill the request.
You have questions, we have answers.